Evernex is specialized in the maintenance of IT infrastructure around the world, using a comprehensive range of services from maintenance, to Spare as a Service – SPaaS™, but also additional services such as recycling, secure data disposal, data center removal and relocation, library repair, IT hardware rental and financial solutions.
Evernex offers services 24 hours a day and 7 days a week, to all customer sites worldwide to ensure business continuity and operational user quality, while remaining committed to protecting the environment and sustainable development. Evernex provides three-quarters of its business services internationally and covers over 160 countries across the globe. More information is available at www.evernex.com
ROLE SUMMARY
This position ensures the continuity of supply for spare parts (motherboard, servers, SSD, hard disk, storage, etc.) across the NORAM region so that the company operational needs are met, considering the price, quality, and delivery.
ACCOUNTABILITIES
- Execute the sourcing plan for all services & parts relevant for the NORAM region, in line with the regional and global sourcing strategy.
- Contribute to the global sourcing strategy by sharing NORAM market insights, working closely with the global sourcing & emergency manager & the global third-party manager
- Efficiently and proactively monitor and report against all open Purchase Orders
- Work with internal and external stakeholders to determine procurement needs, quality, and delivery requirements
- Identify in terms of cost, quality and timeline
- Check the delivery location and the nearest stock available. Manage stock availability on-site and if the spare parts require any testing.
- For spares sourcing via broker or internet platforms or local market assessments. Find and select parts based on cost and quality.
- Negotiate and improve prices and terms of business with suppliers and review opportunities to make business savings utilizing negotiation and procurement best practice tools and methods.
- Review prices and quality and ensure optimal stock levels and E2E service delivery.
- Develop strong understanding and knowledge of North American suppliers, brokers and distributors (US & Canada) and their capabilities.
- Manage supplier relationships to ensure continuity of goods and services that meet the quality, service and price performance standards of the company.
- Monitor stock or service levels and place orders as needed.
- Coordinate with warehouse team to ensure proper storage for parts & technical department for services or partners
- Coordinate with logistics and trade compliance teams on cross-border flows between the United States and Canada (customs, import/export requirements) to secure emergency deliveries.
- Support emergency requests during North American business hours and liaise with the other regions (EMEA / APAC) when parts are not available locally.
- Identify and elevate key business and savings opportunities.
- Works with other members of the Operations team to improve sourcing performance and lead times across the NORAM region.
- Maintain updated records of purchased products and delivery information.
- Prepare reports on purchases, including cost analyses.
EXPERIENCE, KNOWLEDGE, SKILLS
- Bachelor's degree in Supply Chain Management, Business Administration, Procurement, Logistics, Engineering, or a related field, or equivalent combination of education and experience.
- Early career to 5 years of experience in procurement, sourcing, purchasing, supply chain, or related operations roles.
- Experience sourcing parts, services, or technical equipment in a fast-paced operational environment.
- Experience negotiating contracts, pricing, delivery terms, and supplier agreements.
- Experience managing purchase orders, inventory replenishment, and supplier performance.
- Experience supporting urgent or time-sensitive procurement requirements and expediting deliveries.
- Experience utilizing ERP (SAP), procurement, inventory management, or purchasing systems.
- Experience with cross-border logistics, import/export processes, customs requirements, and trade compliance is preferred.
- Bilingual English/French language skills are a plus
COMPETENCIES
- Excellent communication skills-written and verbal (technical & non-technical team members, users, and business representatives of all levels)
- Teamwork: Seeks ideas and inputs of colleagues to make best use of team expertise and improve team performance. Shares knowledge and findings with others.
- Ability to work unsupervised, in teams and stand alone
- Commitment to see to completion activities.
- Positivity: Enthusiastic, with a positive 'can-do' attitude
SOFT SKILLS
- Strong negotiation and supplier management skills.
- Excellent analytical and problem-solving abilities.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- Advanced proficiency in Microsoft applications.
- Strong verbal and written communication skills.
- Ability to analyze data, identify trends, and recommend cost-saving opportunities.
- Strong attention to detail and accuracy in processing purchase orders and maintaining records.
- Ability to collaborate effectively with cross-functional teams, including operations, logistics, warehouse, technical, and finance departments.
- Ability to work effectively under pressure and respond to emergency sourcing requirements.
- Ability to assess supplier capabilities, risks, and performance.
- Ability to support occasional after-hours coordination with global teams in EMEA and APAC time zones.
WORKING CONDITION AND ENVIRONMENT
- Based in Alpharetta, GA
- This position operates primarily in an office environment and requires extensive use of a computer and other standard office equipment. The role may require occasional travel (up to 20%) for meetings, employee engagement activities, training, and business-related events. Periodic flexibility in work hours may be necessary to accommodate business needs and travel schedules. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.