Sourced Products Supplier Quality Engineer

Trane Technologies; Columbia (SC); On-site; USD 70,000 - 125,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Tuition assistance

Student debt support

Early career development programs

Job summary

Trane Technologies seeks an senior-quality engineering leader to guide designated partners within the Sourced Products portfolio, promoting exceptional customer experiences for Trane-branded equipment. You will coach suppliers on quality initiatives from product inception through post-sales, driving process rigor and issue resolution across the supply chain.

You will oversee Advanced Product Quality Planning, lead problem-solving efforts, and mentor teams to achieve sustained improvements in FPY

Qualifications

• Bachelor’s degree in engineering, operations management or related discipline.
• Professional certification (CPM, Six Sigma, CQM, CQE, CSQE, PE, etc.) is preferred.
• 8-12 years of experience in quality or quality engineering in a design, engineering or manufacturing environment that has embraced best practices in terms of Advanced Quality Planning, DFMEA deployment and Production Part Approval Processes.
• Demonstrated strong leadership and applied knowledge in: APQP, FMEA, PPAP.
• Solid interpersonal skills with the ability to influence and motivate suppliers as well as interact at various levels throughout the Trane organization.
• Excellent analytical and technical skills with particular focus on problem-solving.
• Ability to communicate at various levels of the Trane organizations as well as its Sourced Products Partners and the end‑customer representatives.
• Ability to travel up to 50% with some peaks at higher levels.

Responsibilities

• PGT Engagement: Partner with product and category management to establish collaborative working relationship with targeted Sourced Products Partners in the management of sustaining product as well as new product initiatives targeted for market introduction.
• Problem-Solving: Coach and mentor for effective problem-solving methods and techniques to address quality concerns found in the field and at end-customers affecting expected performance.
• Standard Work Deployment: Train SP partners in the use of standard work elements intended to drive improved productivity and first pass yield (FPY).
• Data Analysis: Execute monthly warranty claim and field quality alert analysis to help suppliers understand top Pareto issues that could lead to reduced warranty and concession expenses and PPM reduction. Track supplier performance metrics for expedited response to negative trends and unfavorable customer concerns.
• Stakeholder Support: Provide point-of-contact resource for quality related issues for account managers, field service representatives and other customer-facing agents to assist with thorough problem resolution.
• Supplier Management: Initiates key supplier process reviews and audits to confirm process rigor and capabilities to meet performance expectations. Introduce select quality initiatives that will drive increased focus on quality within the Sourced Product partners’ operations and implement measures that will hold them accountable to meeting deliverable expectations.
• New Product Development: Drive Advanced Product Quality Planning initiatives and standard work in the lifecycle development of new product introduction through Sourced Product channels.
• Warranty Recovery: Facilitate solution development opportunities for supplier recovery efforts between Sourced Products partners and CHVAC recovery teams. Manage supplier requests for part return teardown analysis.

Skills

Leadership

Problem-solving

Analytical skills

Communication

Interpersonal skills

Education

Bachelor’s degree in engineering, operations management or related discipline

Tools

APQP

FMEA

PPAP

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where Is The Work

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

What's In It For You

Provide quality engineering leadership to designated partners within the Sourced Products portfolio of HVAC Finished Goods to promote and foster an exceptional customer experience for the Trane Branded equipment provide by these partners. Manage, coach and mentors Sourced Products partners on strategic quality initiatives from product inception through post-sales issues to mitigate potential quality risks for expected performance. Manage supplier usage of standard work elements tailored to drive improved performance in problem solving activities, new program launches, field service engagement and end customer experience.

What You Will Do

• PGT Engagement: Partner with product and category management to establish collaborative working relationship with targeted Sourced Products Partners in the management of sustaining product as well as new product initiatives targeted for market introduction.
• Problem-Solving: Coach and mentor for effective problem-solving methods and techniques to address quality concerns found in the field and at end-customers affecting expected performance.
• Standard Work Deployment: Train SP partners in the use of standard work elements intended to drive improved productivity and first pass yield (FPY).
• Data Analysis: Execute monthly warranty claim and field quality alert analysis to help suppliers understand top Pareto issues that could lead to reduced warranty and concession expenses and PPM reduction. Track supplier performance metrics for expedited response to negative trends and unfavorable customer concerns.
• Stakeholder Support: Provide point-of-contact resource for quality related issues for account managers, field service representatives and other customer-facing agents to assist with thorough problem resolution.
• Supplier Management: Initiates key supplier process reviews and audits to confirm process rigor and capabilities to meet performance expectations. Introduce select quality initiatives that will drive increased focus on quality within the Sourced Product partners’ operations and implement measures that will hold them accountable to meeting deliverable expectations.
• New Product Development: Drive Advanced Product Quality Planning initiatives and standard work in the lifecycle development of new product introduction through Sourced Product channels.
• Warranty Recovery: Facilitate solution development opportunities for supplier recovery efforts between Sourced Products partners and CHVAC recovery teams. Manage supplier requests for part return teardown analysis.

What You Will Bring

• Bachelor’s degree in engineering, operations management or related discipline
• Professional certification (CPM, Six Sigma, CQM, CQE, CSQE, PE, etc.) is preferred
• 8-12 years of experience in quality or quality engineering in a design, engineering or manufacturing environment that has embraced best practices in terms of Advanced Quality Planning, DFMEA deployment and Production Part Approval Processes.
• Demonstrated strong leadership and applied knowledge in: APQP, FMEA, PPAP
• Solid interpersonal skills with the ability to influence and motivate suppliers as well as interact at various levels throughout the Trane organization
• Excellent analytical and technical skills with particular focus on problem-solving.
• Ability to communicate at various levels of the Trane organizations as well as its Sourced Products Partners and the end‑customer representatives.
• Ability to travel up to 50% with some peaks at higher levels.

Annual Base Salary Range Or Hourly Base Pay Range

$69,600.00 - $124,950.00

Compensation Type

Salary

Incentive Eligible

No

Sales Commission Eligible

No

Disclaimer

We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive At Work And At Home

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role

Yes

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.