Source Quality Lead

New Hampshire Ball Bearings, Inc (NHBB); Laconia (NH); On-site; USD 85,000 - 105,000; Full time

Job summary

New Hampshire Ball Bearings, Inc. (NHBB) is seeking a Source Quality Supervisor to oversee the Source Department's activities and ensure adherence to customer and internal requirements.

This role supports all technical requirements of the department and facilitates clear communication with customers and internal teams. The ideal candidate will lead and mentor staff, manage performance, drive process improvements, and coordinate with Engineering, Sales, and Production to maintain quality

Qualifications

• Minimum Associate’s Degree in Technical or Quality related field.
• Bachelor’s Degree in Business, Quality, or related field preferred.
• Minimum 5 years’ Quality Control experience in a manufacturing environment.
• Leadership and customer service experience preferred.

Responsibilities

• Oversees and coordinates Source Department activities to meet customer and internal requirements.
• Manages performance reviews, feedback, and disciplinary actions in coordination with HR.
• Supervises workload, scheduling, and task assignment for Source staff.
• Develops, mentors, and coaches team members to improve skills.
• Monitors incoming inspection, in-process production, and assembly to maintain quality.
• Provides communication across Engineering, Sales, and Production to support goals.
• Engages in technical customer discussions and helps resolve concerns.
• Performs data analysis as needed and leads quality improvement projects.
• Escalates non-compliance or risks to management with mitigation actions.

Skills

Leadership

Judgment under pressure

Training new employees

Project management

Microsoft Office

Organizational skills

Problem solving

Written and verbal communication

Prioritization

Education

Associate’s Degree in Technical or Quality related field

Bachelor’s Degree in Business, Quality, or related field

Job description

New Hampshire Ball Bearings, Inc. (NHBB) is seeking a Source Quality Supervisor to oversee the Source Department's activities and ensure adherence to customer and internal requirements.

This role supports all technical requirements of the department and facilitates clear communication with customers and internal teams. The ideal candidate will lead and mentor staff, manage performance, drive process improvements, and coordinate with Engineering, Sales, and Production to maintain quality