Quality (Source) Supervisor

New Hampshire Ball Bearings, Inc (NHBB); Laconia (NH); On-site; USD 85,000 - 105,000; Full time

Job summary

New Hampshire Ball Bearings, Inc. (NHBB) is seeking a Source Quality Supervisor to oversee the Source Department's activities and ensure adherence to customer and internal requirements.

This role supports all technical requirements of the department and facilitates clear communication with customers and internal teams. The ideal candidate will lead and mentor staff, manage performance, drive process improvements, and coordinate with Engineering, Sales, and Production to maintain quality

Qualifications

• Minimum Associate’s Degree in Technical or Quality related field.
• Bachelor’s Degree in Business, Quality, or related field preferred.
• Minimum 5 years’ Quality Control experience in a manufacturing environment.
• Leadership and customer service experience preferred.

Responsibilities

• Oversees and coordinates Source Department activities to meet customer and internal requirements.
• Manages performance reviews, feedback, and disciplinary actions in coordination with HR.
• Supervises workload, scheduling, and task assignment for Source staff.
• Develops, mentors, and coaches team members to improve skills.
• Monitors incoming inspection, in-process production, and assembly to maintain quality.
• Provides communication across Engineering, Sales, and Production to support goals.
• Engages in technical customer discussions and helps resolve concerns.
• Performs data analysis as needed and leads quality improvement projects.
• Escalates non-compliance or risks to management with mitigation actions.

Skills

Leadership

Judgment under pressure

Training new employees

Project management

Microsoft Office

Organizational skills

Problem solving

Written and verbal communication

Prioritization

Education

Associate’s Degree in Technical or Quality related field

Bachelor’s Degree in Business, Quality, or related field

Job description

New Hampshire Ball Bearings, Inc. (NHBB) is a leading manufacturer of precision bearings and complex bearing assemblies for the aerospace, defense, medical, dental, and high technology markets. Founded in Peterborough, NH in 1946, our almost 8 decades of success are rooted in our commitment to the safety, health and wellness of our employees, and partnerships with our customers, suppliers and the communities that surround us.

Job Description

Job Summary:

The Source Quality Supervisor will oversee and coordinate the activities of the Source Department staff to ensure that adherence to customer and internal requirements are maintained at all times. The position will support all technical requirements of the Source Department, and be a key component of customer facing/internal facing communication.

Essential Duties and Responsibilities:

• Supervises employees, tasks, and duties related to the Source Department (and quality control in general) within the organization including delegation and scheduling of work, attendance, and performance management, training and professional development
• Manages the performance of the Source staff, ensuring that the Source Department meets organizational objectives. Writes and delivers annual performance reviews, as well as providing consistent feedback throughout the year. Partners with Human Resources department to administer disciplinary or corrective actions.
• Provides direct supervision to a group of employees, assigning tasks and checking work at frequent intervals. Responsibilities include workload and personnel scheduling, performance management, and recommendations for hiring decisions
• Develop, mentor, and coach Source team members daily to increase their skills
• Monitor, assess, and improve incoming inspection, in-process production and assembly performance to ensure requirements are maintained; Continuously improve procedures, processes and methods to ensure quality that meets or exceeds established standards
• Provide effective communication within the company to help support goals (Engineering, Sales, Production)
• Engage in technical customer discussions and help resolve customer concerns
• Perform data analysis as needed
• Lead and participate in projects to support quality department and divisional goals
• Communicate non-compliance and/or imminent risks to appropriate Department Manager and/or Plant leadership immediately to ensure appropriate mitigating actions are implemented

Job Skills & Abilities :

• Demonstrated leadership skills
• Demonstrated sound judgment in resolving complex problems, with the ability to make good decisions under pressure when required
• Ability & willingness to effectively train new employees
• Project management skills, with the ability to multitask and meet deadlines with multiple projects running concurrently
• Proficiency in Microsoft Office suite (Word, PowerPoint, Excel, etc.)
• Organizational skills
• Problem solving & analytical skills
• Strong written and verbal communication skills
• Ability to establish priorities, delegate and accomplish multiple tasks within required timelines

Education and Experience :

• Minimum Associate’s Degree in Technical or Quality related field
• Bachelor’s Degree in Business, Quality, or related field preferred
• Minimum of 5 years’ Quality Control experience in a manufacturing company
• Leadership and customer service experience preferred

Physical Requirements:

• Prolonged period of sitting at a desk, working on a computer
• Ability to access all departments within NHBB facilities

Disclaimer: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time. The job description does not constitute a contract of employment and the Company may exercise its employment-at-will rights at any time. The above lists all of the essential functions, education, experience, skills and abilities required. Employees must also demonstrate good interpersonal skills, attitude and professionalism, acceptable attendance and work behaviors.

NHBB is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

MinebeaMitsumi and its affiliates including New Hampshire Ball Bearings, NMB Technologies Corporation, NMB USA, C&A Tool, the "Company", is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at the company are based on business needs, job requirements and individual qualifications, without regard to race, age, creed, religion, color, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital, military or veteran status, or physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and regulations (referred to as "protected characteristics").

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