SOSC - Business Analyst - Project Lead - 9593

Goodfit; Columbia (SC); On-site; USD 85,000 - 110,000; Full time

Job summary

Goodfit in Columbia, SC seeks a seasoned Financial Business Analyst to support the SC Child Support program. You will enhance the current application's UI and workflows, focusing on financial processes, order entry, and reconciliation.

The role requires independent work with minimal guidance and close collaboration with the State Functional Manager and analysts. The ideal candidate has 5+ years in business analysis, experience with Child Support systems, and strong SQL skills.

Qualifications

• 5+ years of experience as a Business Analyst.
• 5+ years with Child Support systems.
• 5+ years with financial operations such as receipts, distribution, disbursements, recoupment, and/or reconciliation.
• 5+ years with workflow design and system enhancement.
• 5+ years conducting Stakeholder Interviews.
• 5+ years with SQL Querying.

Responsibilities

• Work with the State Functional Manager and Business Analysts to identify improvement areas within PACSS and deliver actionable recommendations.
• Analyze existing workflows to uncover inefficiencies and pain points.
• Design optimized workflows for complex processes per SC business requirements.
• Propose enhanced functionality for complex financial activities within PACSS.
• Design self-guiding workflows with guided navigation, tooltips, and contextual assistance for areas like order entry and financial adjustments.
• Design user-friendly features such as step-by-step wizards and automated guidance to reduce training needs.
• Conduct stakeholder interviews to understand SC business processes.
• Collaborate with other Business Analysts to develop test scenarios and assist during testing.
• Participate in functional meetings to review progress, issues, and priorities.

Skills

Business analysis

Child Support systems

Financial operations

Workflow design

Stakeholder interviews

SQL querying

Education

Bachelor's degree

Job description

Daily Duties / Responsibilities:

During this assignment, the financial business analyst will report to the State functional manager to provide status updates on assigned tasks. The resource should be able to work independently with minimum guidance to enhance the current application’s user interface to be interactive and self-guided primarily in financial areas of SC Child Support Application.

Primary Responsibilities

• Work closely with the State Functional Manager and Business Analysts to identify areas for improvement within PACSS and deliver practical, actionable recommendations.

• Analyze existing workflows to uncover inefficiencies and pain points.

• Design optimized workflows for complex processes in alignment with South Carolina business requirements.

• Propose enhanced functionality for complex financial activities within PACSS.

• Design self-guiding workflows, including guided navigation, tooltips, and contextual assistance, for critical areas such as order entry and financial adjustments.

• Design user-friendly features such as step-by-step wizards, contextual help, and automated guidance to improve usability and reduce training needs.

• Conduct stakeholder interviews as needed to gain a comprehensive understanding of South Carolina business processes.

• Collaborate with other Business Analysts to develop comprehensive test scenarios, test cases, and provide general assistance during testing activities.

• Participate in regular functional meetings focused on user-reported issues, enhancements, and bug triage to review progress, discuss solutions, and align on priorities.

Required Skills:

1. 5+ years of experience working as a Business Analyst

2. 5+ years of experience working with Child Support systems

3. 5+ years of experience working with financial operations such as receipts, distribution, disbursements, recoupment, and/or reconciliation

4. 5+ years of experience with workflow design and system enhancement

5. 5+ years of experience conducting Stakeholder Interviews

6. 5+ years with SQL Querying

7. Bachelor's degree

Preferred Skills:

1. Experience with Microsoft Team Foundation Server (TFS) and Microsoft Test Manager

2. Experience with Agile or Waterfall methodology

3. Preference for a degree in Finance or IT