Sortino's Italian Kitchen - Supervisor

Kalahari Resorts; Wisconsin Dells (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player invites you to join their dynamic team as a FOH Supervisor at a premier waterpark resort. This role is perfect for those with a passion for hospitality and a knack for managing restaurant operations. You will oversee daily front-of-house activities, ensuring exceptional service and guest satisfaction. With a focus on training and team management, you'll contribute to a vibrant atmosphere that delights guests and fosters a supportive work environment. This position offers the opportunity to grow within a company recognized for its commitment to employee well-being and excellence in service.

Benefits

Promotion from within

Comprehensive benefits package

401(k) with company match

Paid time off

Discounts and resort benefits

Qualifications

• 1-2 years of supervisory experience in a restaurant or resort.
• Prior experience in a full-service restaurant is essential.

Responsibilities

• Assist the General Manager in daily restaurant operations.
• Ensure guest satisfaction through attentive service.

Skills

Supervisory Experience

Customer Service

Inventory Management

Labor Management

Training

Education

High School Diploma

Associate's Degree in Hospitality

Job description

Description

Kalahari Resorts & Conventions delivers a waterpark resort and conference experience all under one roof. The resort, with its African-inspired design, is home to America’s largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.

We are inviting you to apply for the Sortino's Italian Kitchen FOH Supervisorposition. In this position, you’ll provide the guest with food and beverages served with a fun, friendly, professional, attentive approach that will ensure guest satisfaction beyond expectations. You will also be responsible for assisting the General Manager in daily front-of-house restaurant operations: This can include labor management, running the floor, training, and inventory management.

We do require that you have background consisting of 1-2 years of supervising/management experience within a restaurant/resort setting.Prior restaurant experience in a full-service restaurant is a must.

If your background is what we’re seeking and your personality is one of service to others, please consider joining our growing and industry leading team.

Company Mission

We promise to deliver products and services beyond expectations.

Recruiting Vision

We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.

A Sampling of Our Benefits

Our team enjoys a comprehensive and attractive benefits plan:

• Promotion from within
• Mental, Financial, Physical, Work/Life and Career wellness initiatives
• Educational opportunities
• Full and varied benefit package available for full-time associates
• 401(k) with company match
• Appreciation days, parties, and retention programs
• Paid time off, dedicated wellness days and holiday pay
• Discounts and resort benefits

Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includesForbes America’s Best Midsize Employers, Condé Nast Traveler ’s #1 World’s Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort inSmart Meeting ’s Smart Stars Awards,Parents’ Magazine Kids’ Travel Award Winner, and TripAdvisor’s Travelers’ Choice Awards.

Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020) and Spotsylvania County, Virginia (2026).

Kalahari Resorts & Conventions is an equal opportunity employer.