SOPs & AI Content Quality Evaluator (Remote)

mercor; San Francisco (CA); Hybrid; AUD 158,000 - 237,000; Full time

Job summary

Mercor seeks a Process improvement / SOPs Evaluator for a remote, contract role. You will evaluate AI-generated artifacts and provide structured feedback to improve quality and rigor across documents, slides, and reports.

Must have 5+ years in process improvement / SOPs, fluent English, and advanced skills in Microsoft Office and Google Workspace. This role supports asynchronous work and tight deadlines.

Qualifications

• 5+ years of relevant professional experience in Process improvement / SOPs.
• Native or professional fluency in English.
• Highly proficient in Microsoft Office and Google Workspace, especially Slides.

Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
• Provide clear, structured written feedback to improve AI-generated work products.
• Apply deep subject-matter expertise to grade outputs for accuracy and rigor.
• Work independently and asynchronously to meet deadlines and enhance domain quality.

Skills

Process improvement

SOPs

English fluency

Education

Master's degree or higher

Tools

Microsoft Office

Google Workspace

Google Slides

Job description

Mercor seeks a Process improvement / SOPs Evaluator for a remote, contract role. You will evaluate AI-generated artifacts and provide structured feedback to improve quality and rigor across documents, slides, and reports.

Must have 5+ years in process improvement / SOPs, fluent English, and advanced skills in Microsoft Office and Google Workspace. This role supports asynchronous work and tight deadlines.