Sommelier

Crenn Dining Group; San Francisco (CA); On-site; USD 37,195 - 39,950; Full time

Benefits offered by this job

401K with generous company match

Dining Discounts

Employee Assistance Program (EAP)

Team Trips to Blue Belle Farm

Job summary

Crenn Dining Group is seeking a skilled professional to handle wine orders and enhance the guest experience. This role involves developing the wine menu, managing inventories, and providing exceptional customer service in a fast-paced, upscale environment. The ideal candidate will possess strong communication skills and a passion for wine, contributing to a dining experience that exceeds guest expectations.

Qualifications

• Ability to communicate effectively in written and spoken form.
• Proficiency in using necessary tools and equipment, including the POS system.
• Ability to multi-task in a busy environment.

Responsibilities

• Order and sell wine for the restaurant.
• Ensure the overall guest experience exceeds expectations.
• Develop the wine menu and maintain professional relationships with purveyors.

Skills

Effective communication

Multi-tasking

Customer service

Tools

POS system

Job description

At Crenn, we are guided by our values of humanity, sustainability, artistry and equity. We create culinary experiences that challenge convention with a planet first mindset. Seeking to keep these values at the forefront of everything we do, we are committed to inclusion at all stages in our operation, from the purveyors we work with to the team we hire. We are an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

About Crenn

Dominique Crenn opened Atelier Crenn, an ode to “poetic culinaria,” with her business partner JuanContreras in January 2011. The restaurant achieved its first Michelin Star that same year and garnered asecond the following year. In 2018, Atelier Crenn became the first female-led, US restaurant to receivethree Michelin Stars. Since then, Chef Crenn’s flagship restaurant has evolved, now telling the story ofCalifornia through food, highlighting local fish, seafood, and produce from its own regenerative farm inSonoma.

Full Time

Wage Range : $27- $29 per hour plus tips

Reports to : Beverage Director

401K with generous company match

Dining Discounts

Employee Assistance Program (EAP)

Team Trips to Blue Belle Farm

Essential Functions

• Order and sell wine for the restaurant
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multi-task calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipates guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Develop the wine menu for the restaurant
• Coordinate all ordering of wine for the restaurant
• Maintain professional relationships with purveyors, and must not accept gifts or cash in return for wine or liquor orders
• Account for and maintain the security of all wine inventories
• Provide wine education and training for new and existing employees, and update training materials
• Conduct wine tastings
• Assist Maître d’ and/or host with greeting and seating guests if needed
• Organize, maintain and restock wines in proper cabinets, coolers or storage areas
• Attend wine seminars on a regular basis
• Follow proper wine service procedures
• Assist serving staff with selling, opening and serving wine
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
• Understand and respond knowledgeably to questions about the restaurant and menu
• Use sales techniques to present and encourage current promotions to guests
• Understand and follow the food allergy procedure and special orders/restrictions
• Proficiency in the use and operation of all necessary tools and equipment, including the POS system
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player