Sommelier

Major Food Brand; New Orleans (LA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading food service company in New Orleans is seeking an experienced Sommelier to assist guests in selecting wines, sake, and champagne. The ideal candidate will have 2-4 years of experience in a high-volume restaurant and extensive knowledge of wine service techniques. Responsibilities include providing exemplary guest service and ensuring the correct presentation of beverages. An engaging personality and a commitment to learning are essential for this role.

Qualifications

• A minimum of 2-4 years of experience as a Sommelier in an upscale high-volume restaurant.
• Extensive knowledge of wine and wine service techniques.
• Availability to work nights, weekends and holidays.

Responsibilities

• Assist guests with wine, sake, and champagne selection based on their taste and budget.
• Anticipate guest needs and provide information regarding venues, menus, and pricing.
• Ensure all wines, sake, and champagnes are served correctly according to company standards.

Skills

Customer service

Wine knowledge

Attention to detail

Multi-tasking

Education

WSET certifications or equivalent

Job description

RESPONSIBILITIES

• Assist guests with wine, sake and champagne selection, consider their taste and budget when guiding them through the menu
• Anticipate guest needs. Provide information to guests regarding our venues, menus and pricing
• Explain how our wines, sake or champagne menu compliments the items on our food and dessert menu
• Ensure all wines, sake and champagnes are presented and served correctly and all pouring techniques are adhered to as specified by company standards
• Inform and explain alternative wine, sake or champagne selections to guests should their choice be unavailable
• Provide engaged, friendly and attentive customer service to all guests
• Practice highest regards for safety within all areas and with all materials
• Follow and adhere to all standards set for by the Department of Health (DOH) and appropriate Federal/State Liquor Control Boards
• Perform all other duties as instructed by management

REQUIREMENTS

• A minimum of 2-4 years of experience as a Sommelier in an upscale, high volume restaurant
• WSET certifications preferred or certifications from another accredited wine institution preferred
• Extensive knowledge of wine and wine service techniques
• Availability to work nights, weekends & holidays
• A passion for providing exemplary guest service
• Strong attention to detail
• Sense of urgency
• Clean and organized working habits
• A commitment to learning and continuous improvement
• Ability to think quickly on your feet and multi-task with ease
• Ability to take direction and to communicate effectively

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.