Sommelier

Naples Beach Club, A Four Seasons Resort; Naples (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with employer matching

Complimentary hotel stays worldwide

Tuition reimbursement

Job summary

Naples Beach Club, A Four Seasons Resort, seeks an experienced Sommelier to oversee the hotel’s wine program and drive wine sales across outlets. The role plans purchases, educates staff, manages inventory, and collaborates with Food & Beverage to enhance guest experiences.

The ideal candidate holds Sommelier Certification, a hotel/restaurant management degree, and at least two years in a wine service role. Strong MS Word/Excel skills and English fluency are required.

Qualifications

• English reading, writing and speaking required.
• College degree in Hotel & Restaurant Management or equivalent experience.
• Sommelier certification required.
• Minimum two years in wine service or similar role.
• Proficiency with MS Word and Excel.

Responsibilities

• Describe the selection of food & beverage items to guests with vivid descriptions; relay orders to the kitchen and coordinate timing.
• Develop and update a wine list reflecting style, philosophy, pricing and customer base.
• Ensure proper glassware for wines, beers and spirits; provide professional service for all wine types.
• Maintain mise en place, station orderliness and cleanliness; manage wine cellar and inventory.
• Lead wine training sessions for service staff and other departments as needed.
• Utilize restaurant POS and other computer systems; assist with guest checks and payments.

Skills

English proficiency

MS Word & Excel

Education

College degree in Hotel & Restaurant Management or equivalent experience

Sommelier Certification

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222‑room hotel all within a 125‑acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern‑day elegance, the resort includes residents‑only facilities and amenities, a luxury spa and state‑of‑the‑art well‑being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18‑hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

About The Role

This position is responsible for overseeing the hotel’s wine program. The position will plan, organize, and control all aspects pertaining to wine purchases, sales, menus, education, inventory and consumption at the hotel. The position will be required to be in service for server shifts in HB’s and will also work alongside the Hotel’s other outlets to drive wine sales and customer satisfaction.

Essential Functions

What you will do:

• Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel’s point‑of‑sales system; coordinate food timings; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.
• Develop and continuously update a wine list which reflects the style, philosophy, pricing goals, budgetary restrictions (or lack thereof), customer base & food styles of the establishment.
• Ensure correct glassware for wines, beers and spirits. Provide impeccable, professional service for sparkling, still, rose, red, dessert wines and spirits, including decantation of wines for aeration and to separate clear wine from sediment.
• Ensure that the service standards for mise en place, server appearance, station orderliness & cleanliness are maintained. Manage wine cellar, including proper receipt, storage, inventory and ordering of beverage products.
• Assist in a continuous wine training program and conduct training sessions with service staff & Catering/Conference Services department.
• Utilize all computer systems relevant to the Restaurant, Bar & Room Service.
• Perform other tasks or projects as assigned by hotel management and staff.
• Communicate effectively with F&B employees and managers on a daily basis.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact.

Non-essential Functions

• The ability to execute functions or special receptions in rooms, suites and boardrooms.

What You Bring

• Ability to read, write and speak English
• College degree in Hotel and Restaurant Management or equivalent experience preferred
• Sommelier Certification required
• Minimum two years in the same or similar position
• Computer proficiency especially in Microsoft Word and Excel
• Comprehensive knowledge of the following as they relate to wine, spirits, beer & related products: the history, science, technology, sensory analysis, management, service & local laws.

What We Offer

• Lucrative salary!
• Market‑leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!
• Time off plans starting on the day of hire!
• An opportunity to be a part of a cohesive team in an inclusive work environment!
• Complimentary and discounted hotel staysaround the world!
• Wellbeing and mental health initiatives and focused company!
• Embracement and promotion of diversity in our workplace!
• Complimentary employee meals and beverages!
• Tuition reimbursement!

Learn more about what it is like to work at Four Seasons-visit us:

https://www.fourseasons.com/careers/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Visa Requirements

US work authorization is required.

Four Seasons is an Equal Opportunity, Affiliated Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal