Solutions Specialist Crushing Consumables - USA

FLSmidth; Tucson (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

FLSmidth is seeking a Solutions Specialist for Crushing Consumables based in Tucson, Arizona. The role involves identifying business opportunities, managing customer relationships, and providing technical support. Candidates should have a mechanical background and a minimum of 5 years in the mining or industrial sectors.

As part of a motivated team, you'll travel up to 75% of the time, contributing to customer satisfaction and achieving growth objectives. FLSmidth is committed to promoting diversity and inclusion in the workplace.

Qualifications

• Minimum 5 years of experience within the mining/industrial industry.
• Experience with heavy industrial products and crushing consumable products.
• Able to read and understand mechanical drawings.

Responsibilities

• Identify business opportunities and generate leads.
• Manage customer relationships and assess customer needs.
• Provide technical support and participate in seminars.

Skills

Mechanical background

Sales strategies

Communication skills

Industry knowledge

Customer relationship management

Presentation abilities

Education

College degree or equivalent experience

Job description

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, in tackling the climate challenge.

It’s a big responsibility, and we have committed to do it. We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions in mining and cement.

We need your skills, curiosity, and drive for change to fulfil our goal. Together, we enable our customers to produce the materials needed for a better future.

As a Solutions Specialist for Crushing Consumables you will be part of a highly motivated and impactful team. Your responsibility is to identify business opportunities, generate leads and foster client relationships to meet or exceed sales goals, support installation assistance as well as inspection and measurements on site, including wear reports. You have to ensure customer support, troubleshooting and participate in customer seminars and presentations. All this will come along with travelling within the specific region to drive the growth and offer technical expertise.

This role aims to enhance customer satisfaction and achieve growth objectives.

The Service Line Crushing Consumables is a specialised segment that not only supplies customised services and wear‑resistant components, but also offers a comprehensive suite of solutions to enhance the efficiency, reliability, and overall productivity of crushing operations throughout the entire product lifecycle.

Responsibilities

• Manage the customers and their crushing assets with focus on the consumables throughout the product life cycle
• Assess customer needs and recommend the most suitable products/solutions
• Identify and develop new business in the region
• Provide feedback to the business regarding customer needs and market intelligence
• Maintain opportunities in the CRM system
• Monitor industry for updates and changes in the product landscape
• Perform health checks and scans on customer sites, review data and present feedback
• Work closely with product line, engineering and sales teams across FLS.
• Support development of specific marketing documents to place solutions primary benefits
• Be self‑driven and able to work with minimum supervision
• Support the Proposal department on complex solutions

Qualifications

• College degree or equivalent experience
• Mechanical background, able to read and understand mechanical drawings
• Minimum 5 years of experience within the mining/industrial industry. Specific experience with heavy industrial products and/or systems is a plus
• Good experience with Crushing consumable product, specifically crusher liners and other wear parts.
• Deep product and competitors' knowledge to develop effective sales strategies and objection‑handling techniques
• Capable of communicating complex concepts to customers in simple terms.
• Good communication skills, written and spoken, along with strong reporting and presentation abilities
• Able to travel up to 75%, domestic and international travel.
• Must be physically able to climb onto structures and stairs in industrial plants and mines

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials.

FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries.