Solutions Specialist Crushing Consumables - USA

FLSmidth; Pekin (IL); On-site; USD 80,000 - 105,000; Full time

Job summary

FLSmidth is seeking a Solutions Specialist for Crushing Consumables in Pekin, Illinois. This role involves identifying business opportunities, generating leads, and fostering client relationships while ensuring customer support and satisfaction. You will also participate in customer seminars and presentations, enhancing growth objectives.

The ideal candidate should have a mechanical background, at least 5 years of experience in the mining or industrial sectors, and the ability to communicate complex concepts simply. The position requires substantial travel and offers a dynamic work environment focused on sustainable solutions.

Qualifications

• Minimum 5 years of experience within the mining/industrial industry.
• Good experience with crushing consumable products, specifically crusher liners and other wear parts.
• Deep product and competitors' knowledge to develop effective sales strategies.

Responsibilities

• Manage customer relationships and their crushing assets throughout the product lifecycle.
• Assess customer needs and recommend suitable products/solutions.
• Identify and develop new business in the region.

Skills

Mechanical background

Communication skills

Customer relationship management

Sales strategy development

Technical expertise in crushing consumables

Education

College degree or equivalent experience

Tools

CRM systems

Job description

Do you want to make a difference in the world and contribute to a sustainable future?

We believe we can develop the technology and gain the know-how to make that difference, in tackling the climate challenge.

It’s a big responsibility, and we have committed to do it. We have launched our ambition, MissionZero – enabling our customers to move towards zero emissions in mining and cement.

We need your skills, curiosity, and drive for change to fulfill our goal. Together, we enable our customers to produce the materials needed for a better future.

As a Solutions Specialist for Crushing Consumables you will part of a high-motivated and impactful team. Your responsibility is to identify business opportunities, generate leads and foster client relationship to meet or exceed sales goals, support installation assistance as well as inspection and measurements on site, including wear reports. You have to ensure customer support, troubleshooting and participate in customer seminars and presentations. All this will come along with travelling within the specific region to drive the growth and offer technical expertise.

This role aims to enhance customer satisfaction and achieve growth objectives.

The Service Line Crushing Consumables is a specialised segment that not only supplies customized services and wear-resistant components, but also offers a comprehensive suite of solutions to enhance the efficiency, reliability, and overall productivity of crushing operations throughout the entire product lifecycle.

Your Responsibilities

• Manage the customers and their crushing assets with focus on the consumables throughout the product life cycle
• Assessing customer needs and recommending most suitable products/solutions
• Identify and develop new business in the region
• Provides feedback into the business regarding customer needs and market intelligence
• Maintain opportunities in the CRM system
• Monitor industry for updates and changes in the product landscape
• Be able to perform health checks and scans on customers sites, review data and present feedback
• Work closely with product line, engineering and sales teams across FLS.
• Support development of specific marketing documents to place solutions primary benefits
• Self-driven and able to work with minimum supervision
• Ability to support Proposal department on complex solutions
  
  

What You Bring

• College degree or equivalent experience
• Mechanical background, able to read and understand mechanical drawings
• Minimum 5 years of experience within the mining/industrial industry. Specific experience with heavy industrial products and/or systems is a plus
• Good experience with Crushing consumable product, specifically crusher liners and other wear parts.
• Deep product and competitors' knowledge to develop effective sales strategies and objection-handling techniques
• Capable to communicate complex concepts to customers in simple terms.
• Good communication skills, written and spoken, along with strong reporting and presentation abilities
• Able to travel up to 75%, domestic and international travel.
• Must be physically able to climb onto structures and stairs in industrial plants and mines
  
  

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials.

FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries – for more information please visit FLSmidth.com/careers