Solutions-Oriented Applications Engineer I

Ocean Optics; San Mateo (CA); On-site; USD 120,000 - 140,000; Full time

Job summary

Ocean Optics is seeking an Applications Engineer to work directly with customers, understand their spectroscopic needs, and recommend optimal product configurations. You will act as a trusted advisor, translate objectives into tangible results, and develop OEM specifications while collaborating across teams.

The role involves delivering technical demos, training, and knowledge transfer, with travel to customer sites as needed.

Qualifications

• Four or more years in applications engineering with a technical degree.
• Expertise in spectroscopy or related technical domains.
• Willingness to travel to customer sites and deliver on-site support.

Responsibilities

• Interact with customers via sales teams to assess needs and propose configurations.
• Advise customers on solution options and translate objectives into results.
• Develop product specifications for OEM customers.
• Engage with customers to identify needs and propose improved solutions.
• Support qualification testing of new products at customer sites.
• Record issues and document resolutions accurately.
• Provide feedback to R&D to influence design and requirements.
• Deliver technical demos, training, and knowledge transfer.
• Travel to customer sites as required; perform remote or on-site services.

Skills

Customer-facing skills

Problem solving

Negotiation

Communication

Time management

Presentation skills

Education

Bachelor’s degree or higher in a technical field

Master’s or Ph.D. preferred

Job description

Ocean Optics is seeking an Applications Engineer to work directly with customers, understand their spectroscopic needs, and recommend optimal product configurations. You will act as a trusted advisor, translate objectives into tangible results, and develop OEM specifications while collaborating across teams.

The role involves delivering technical demos, training, and knowledge transfer, with travel to customer sites as needed.