Solutions Engineering Integration Specialist

Echodyne Corp; United States; Remote; USD 100,000 - 120,000; Full time

Benefits offered by this job

RSU

Medical, dental, and vision insurance

401(k) match

Paid company holidays

Flexible PTO

Travel support

Commuter benefits

Job summary

Echodyne is seeking a Solutions Engineering Integration Specialist to join our fast-growing team in the United States. You will support customer and partner relationships by presenting the value of Echodyne’s radar products and aid integration with third-party platforms such as C2 systems, VMS, and autonomous platforms.

You will lead installation planning, perform deployment configuration and system tuning, and provide ongoing technical support.

Qualifications

• Experience supporting field deployed sensors or hardware.
• Quota-carrying technical role (pre/post-sales) experience.
• Experience with software APIs.
• Travel up to 50% as required.

Responsibilities

• Support the formation of customer and partner relationships by presenting the value that our radar products bring to their solutions and applications.
• Support the integration of Echodyne’s solutions with 3rdparty integrators, to include Command and Control platforms, Video Management Platforms (VMS), autonomous platforms, etc.
• Lead installation planning and integrations, execute deployment configuration and system tuning, and provide ongoing technical support and troubleshooting
• Participate in post-demo data analysis and report creation.
• Support the scaling of Echodyne’s customer and partner bases by developing and maintaining training materials, including application notes and user manuals.
• Help improve Echodyne’s products by regularly collecting customer feedback and interfacing with Echodyne product managers and engineers.
• Up to 50% travel may be required.

Skills

Customer focus

Communication

Problem solving

Multi-tasking

Travel readiness

Technical aptitude

Team oriented

Tools

Linux

Wireshark

APIs

Python

C/C++

C#

Job description

Radar Reinvented.

Echodyne offers the world’s first compact solid-state true beam-steering radar for a wide range of industries and applications. Our high-performance radars work in all weather and are designed for autonomous vehicles, uncrewed aircraft & drones, and security of borders, critical infrastructure, and smart cities. The company combines the patented technology of metamaterials with powerful software to create a radar sensor with unprecedented performance at commercial price points. Echodyne offers its radars to companies working in Automotive, Transportation, Critical Infrastructure Protection, Border Security, Smart Cities, Uncrewed Aircraft Systems (UAS), and Airspace Management including Urban Air Mobility (UTM).

Echodyne is seeking a Solutions Engineering Integration Specialist to join our fast-growing team!

RESPONSIBILITIES

• Support the formation of customer and partner relationships by presenting the value that our radar products bring to their solutions and applications.
• Support the integration of Echodyne’s solutions with 3rdparty integrators, to include Command and Control (C2) platforms, Video Management Platforms (VMS), autonomous platforms, etc.
• Lead installation planning and integrations, execute deployment configuration and system tuning, and provide ongoing technical support and troubleshooting
• Participate in post-demo data analysis and report creation.
• Support the scaling of Echodyne’s customer and partner bases by developing and maintaining training materials, including application notes and user manuals.
• Help improve Echodyne’s products by regularly collecting customer feedback and interfacing with Echodyne product managers and engineers.
• Up to 50% travel may be required.

REQUIRED SKILLS / EXPERIENCE

• Proven track record of learning a technical product and conveying the value of that product to potential customers.
• An entrepreneurial spirit and a customer-first orientation. Willingness to roll up your sleeves and do whatever it takes to get the job done.
• Personal integrity, trustworthiness, and respect while representing Echodyne, demonstrating the product, answering questions, and effectively communicating the product and company value propositions.
• Ability to multi-task, work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures.
• Resiliency with a positive attitude, as well as analytical, reasoning, and problem-solving skills.
• Organized and detail-oriented with excellent follow-up and decision-making skills.
• Enthusiastic with outstanding customer-communication skills, including the ability to convey high-level overviews and deeply detailed explanations.
• Must be able to regularly lift, carry and move equipment, occasionally up to 50 pounds.

**DESIRED SKILLS / EXPERIENCE

(Looking for one or more as a complement to the core skills)

• Experienced in coordinating efforts across teams and organizations.
• Experience deploying or operating radar systems, especially Electronically Scanning Array radars.
• Experience with Linux operating systems and using a Command Line Interface.
• Basic understanding of digital signal processing functions and application to various sensor modalities. Direct experience with radar signal processing a plus.
• Comfortable troubleshooting both hardware and software issues and working with customers to determine root causes of issues.
• Experience conducting basic data plotting and analysis.
• Experience with basic networking and Wireshark.
• Experience with scripting in one or more of the following: C/C++, Python, C#.

QUALIFICATIONS

• 5+ years of experience supporting field deployed sensors/hardware
• 3+ years of experience in a quota-carrying technical role (Pre or post-sales)
• 2+ years of experience with software APIs
• TRAVEL: Travel as required, both air and ground; up to 50%

Echodyne’s technology is export controlled by the U.S. Government and we must evaluate an applicant’s eligibility to handle export-controlled information or obtain required Government authorizations. Therefore, we will ask you as part of the application process to identify whether you are a U.S. Citizen or green card holder, or have asylum/refugee status in the U.S.

WHAT WE OFFER

This is an exempt position.

The pay range is from $100,000 to $120,000 base plus commission.

We offer competitive compensation and benefits to our full-time, US-based employees, including:

• RSU (Restricted Stock Units)

• Generous Benefits:

  • Fully-paid medical, dental, and vision insurance premiums for you

    • Choice of PPO or HDHP/HSA
    • Virtual Care – 98Point6
    • Employee Assistance Program

• Mental Health coverage through Springhealth & Talkspace (Premera)

• Travel Assistance Insurance

• Company Paid Life Insurance

• Company Paid Short & Long Term Disability

• Flexible PTO (exempt) / 15 days per year (non-exempt)

• 401(k) match

• Pet Insurance

• Prepaid Legal Program

• Commuter Benefits

• Paid Company Holidays

All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or any other characteristic protected by law.