Solutions Engineer - Critical Infrastructure

Telemetry Today LLC; United States; Remote; USD 100,000 - 120,000; Full time

Benefits offered by this job

RSU

Medical, dental, vision insurance

PPO or HDHP/HSA

Virtual Care 98Point6

Employee Assistance Program

Mental Health coverage

Travel Assistance Insurance

Life Insurance

Short & Long Term Disability

Flexible PTO 15 days

401(k) match

Pet Insurance

Prepaid Legal Program

Paid Company Holidays

Job summary

Echodyne seeks a Solutions Engineer to join our fast-growing team. You will be a key member of the sales team, responsible for pre and post-sales technical engagement, on-site radar demonstrations, and customer relationships.

You will lead installation planning, deployment, and tuning while providing ongoing support and training materials. Travel up to 50% may be required, with a base salary in the range of $100,000–$120,000 USD.

Qualifications

• 5+ years in a quota-carrying technical role.
• Proven ability to learn a technical product and convey its value.
• Personal integrity, trustworthiness, and respect.
• Ability to multi-task, work independently, follow policies and procedures.
• Analytical, reasoning and problem-solving skills.
• Excellent customer-communication skills.
• Must be able to regularly lift up to 50 pounds.

Responsibilities

• Be a key member of the sales team responsible for pre and post-sales technical engagement.
• Showcase products with on-site radar demonstrations at events and customer sites.
• Present value of radar products to customers and partners.
• Lead installation planning, deployment configuration, and system tuning.
• Provide ongoing technical support and troubleshooting.
• Manage relationships during demonstrations to ensure a positive impression.
• Participate in post-demo data analysis and reporting.
• Develop training materials, notes, and user manuals.
• Gather customer feedback and interface with product teams.
• Travel up to 50% as required.

Skills

Quota-carrying

Technical communication

Multi-tasking

Integrity

Analytical thinking

Customer-facing

Problem solving

Technical writing

Travel readiness

Job description

Echodyne offers the world’s first compact solid-state true beam-steering radar for a wide range of industries and applications. Our high-performance radars work in all weather and are designed for autonomous vehicles, uncrewed aircraft & drones, and security of borders, critical infrastructure, and smart cities. The company combines the patented technology of metamaterials with powerful software to create a radar sensor with unprecedented performance at commercial price points. Echodyne offers its radars to companies working in Automotive, Transportation, Critical Infrastructure Protection, Border Security, Smart Cities, Uncrewed Aircraft Systems (UAS), and Airspace Management including Urban Air Mobility (UTM).

Echodyne is seeking a Solutions Engineer to join our fast-growing team.

RESPONSIBILITIES

• Be a key member of the Echodyne sales team responsible for both pre and post-sales technical engagement with Echodyne’s customer base.
• Showcase Echodyne’s products by performing on-site radar demonstrations at external events, conferences, partner, and customer sites
• Support the formation of customer and partner relationships by presenting the value that our radar products bring to their solutions and applications
• Leadinstallation planning and integrations, execute deployment configuration and system tuning, and provide ongoing technical support and troubleshooting.
• Manage relationships with existing and potential customers and partners while at demonstrations to ensure a positive impression.
• Participate in post-demo data analysis and report creation
• Support the scaling of Echodyne’s customer and partner bases by developing and maintaining training materials, including application notes and user manuals.
• Help improve Echodyne’s products by regularly collecting customer feedback and interfacing with Echodyne product managers and engineers.
• Up to 50% travel may be required.
• Other related tasks required to fulfill the needs of the business.

REQUIRED SKILLS / EXPERIENCE

• 5+ years of experience in a quota-carrying technical role
• Proven track record of learning a technical product and conveying the value of that product to potential customers.
• Personal integrity, trustworthiness, and respect while representing Echodyne, demonstrating the product, answering questions, and effectively communicating the product and company value propositions.
• Ability to multi-task, work independently, prioritize tasks, honor rules of engagement; and follow policies, processes, and procedures.
• Resiliency with a positive attitude, as well as analytical, reasoning, and problem-solving skills.
• Organized and detail-oriented with excellent follow-up and decision-making skills.
• Solid technical foundation and good technical writing skills.
• Enthusiastic with outstanding customer-communication skills, including the ability to convey high-level overviews and deeply detailed explanations.
• Must be able to regularly lift, carry and move equipment, occasionally up to 50 pounds.

DESIRED SKILLS / EXPERIENCE
(Looking for one or more as a complement to the core skills)

• Experienced in coordinating efforts across teams and organizations.
• Experience working on a sales team
• Experience deploying or operating radar systems, especially Electronically Scanning Array radars.
• Familiarity with a computer programming language, preferably Python or Matlab.
• Experience with Linux operating systems and using a Command Line Interface.
• Basic understanding of digital signal processing functions and application to various sensor modalities. Direct experience with radar signal processing a plus.
• Comfortable troubleshooting both hardware and software issues and working with customers to determine root causes of issues.
• Experience conducting basic data plotting and analysis.
• Bilingual (Spanish & English) is a plus!

Echodyne’s technology is export controlled by the U.S. Government and we must evaluate an applicant’s eligibility to handle export-controlled information or obtain required Government authorizations. Therefore, we will ask you as part of the application process to identify whether you are a U.S. Citizen or green card holder, or have asylum/refugee status in the U.S.

WHAT WE OFFER

This is an exempt position which includes base + variable pay.

This is the base salary for this role, this position is also eligible for commission.

$100,000 — $120,000 USD

We offer competitive compensation and benefits to our full-time, US-based employees, including:

• RSU (Restricted Stock Units)
• Fully-paid medical, dental, and vision insurance premiums for you
• Choice of PPO or HDHP/HSA
• Virtual Care – 98Point6
• Employee Assistance Program
• Mental Health coverage through Springhealth & Talkspace (Premera)
• Travel Assistance Insurance
• Company Paid Life Insurance
• Company Paid Short & Long Term Disability
• Flexible PTO (exempt) / 15 days per year (non-exempt)
• 401(k) match
• Pet Insurance
• Prepaid Legal Program
• Paid Company Holidays

All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or any other characteristic protected by law.