Solutions Engineer - Critical Infrastructure

Echodyne; Kirkland (WA); Remote; USD 100,000 - 120,000; Full time

Benefits offered by this job

RSU

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Flexible PTO

Paid holidays

Commuter benefits

Job summary

Echodyne, a leader in compact solid-state radar, seeks a Solutions Engineer to support pre- and post-sales engagement with customers across the US. The role includes on-site demos, deployment planning, and ongoing technical support, with travel up to 50%.

You will translate product value, build customer relationships, and contribute to training materials while collaborating with product teams; this is a remote US-based, exempt full-time position with base plus variable pay.

Qualifications

• Quota-carrying sales experience in a technical field.
• Ability to learn a technical product and convey its value to customers.
• Excellent communication and relationship-building skills.
• Organized, detail-oriented with strong follow-up.

Responsibilities

• Engage pre- and post-sales technically with customers.
• Perform on-site radar demonstrations at events, conferences, and customer sites.
• Present the value of Echodyne products to customers and partners.
• Lead installation planning, deployments, configuration, and system tuning; provide ongoing support.
• Manage relationships with customers and partners during demonstrations.
• Participate in post-demo data analysis and report creation.
• Develop training materials and user manuals for customers and partners.
• Gather customer feedback to inform product decisions with engineering/product teams.
• Travel up to 50% as required.
• Perform other related tasks to support business needs.

Skills

Quota-carrying sales

Technical product knowledge

Strong communication

Organized & detail-oriented

Problem-solving skills

Technical writing

Relationship building

Job description

Echodyne

Remote - US

Solutions Engineer - Critical Infrastructure

Radar Reinvented.

Echodyne offers the worlds first compact solid-state true beam-steering radar for a wide range of industries and applications. Our high-performance radars work in all weather and are designed for autonomous vehicles, uncrewed aircraft & drones, and security of borders, critical infrastructure, and smart cities. The company combines the patented technology of metamaterials with powerful software to create a radar sensor with unprecedented performance at commercial price points. Echodyne offers its radars to companies working in Automotive, Transportation, Critical Infrastructure Protection, Border Security, Smart Cities, Uncrewed Aircraft Systems (UAS), and Airspace Management including Urban Air Mobility (UTM).

Echodyne is seeking a Solutions Engineer to join our fast-growing team.

RESPONSIBILITIES

• Be a key member of the Echodyne sales team responsible for both pre and post-sales technical engagement with Echodynes customer base.
• Showcase Echodynes products by performing on-site radar demonstrations at external events, conferences, partner, and customer sites
• Support the formation of customer and partner relationships by presenting the value that our radar products bring to their solutions and applications
• Leadinstallation planning and integrations, execute deployment configuration and system tuning, and provide ongoing technical support and troubleshooting.
• Manage relationships with existing and potential customers and partners while at demonstrations to ensure a positive impression.
• Participate in post-demo data analysis and report creation
• Support the scaling of Echodynes customer and partner bases by developing and maintaining training materials, including application notes and user manuals.
• Help improve Echodynes products by regularly collecting customer feedback and interfacing with Echodyne product managers and engineers.
• Up to 50% travel may be required.
• Other related tasks required to fulfill the needs of the business.

REQUIRED SKILLS / EXPERIENCE

• 5+ years of experience in a quota-carrying technical role
• Proven track record of learning a technical product and conveying the value of that product to potential customers.
• Personal integrity, trustworthiness, and respect while representing Echodyne, demonstrating the product, answering questions, and effectively communicating the product and company value propositions.
• Ability to multi-task, work independently, prioritize tasks, honor rules of engagement; and follow policies, processes, and procedures.
• Resiliency with a positive attitude, as well as analytical, reasoning, and problem-solving skills.
• Organized and detail-oriented with excellent follow-up and decision-making skills.
• Solid technical foundation and good technical writing skills.
• Enthusiastic with outstanding customer-communication skills, including the ability to convey high-level overviews and deeply detailed explanations.
• Must be able to regularly lift, carry and move equipment, occasionally up to 50 pounds.

DESIRED SKILLS / EXPERIENCE (Looking for one or more as a complement to the core skills)

• Experienced in coordinating efforts across teams and organizations.
• Experience working on a sales team
• Experience deploying or operating radar systems, especially Electronically Scanning Array radars.
• Familiarity with a computer programming language, preferably Python or Matlab.
• Experience with Linux operating systems and using a Command Line Interface.
• Basic understanding of digital signal processing functions and application to various sensor modalities. Direct experience with radar signal processing a plus.
• Comfortable troubleshooting both hardware and software issues and working with customers to determine root causes of issues.
• Experience conducting basic data plotting and analysis.
• Bilingual (Spanish & English) is a plus!

Echodynes technology is export controlled by the U.S. Government and we must evaluate an applicants eligibility to handle export-controlled information or obtain required Government authorizations. Therefore, we will ask you as part of the application process to identify whether you are a U.S. Citizen or green card holder, or have asylum/refugee status in the U.S.

WHAT WE OFFER

This is an exempt position which includes base + variable pay.

Base Salary

$100,000 — $120,000 USD

We offer competitive compensation and benefits to our full-time, US-based employees, including:

• RSU (Restricted Stock Units)
• Generous Benefits:
  • Fully-paid medical, dental, and vision insurance premiums for you
    • Choice of PPO or HDHP/HSA
    • Virtual Care 98Point6
    • Employee Assistance Program
• Mental Health coverage through Springhealth & Talkspace (Premera)
• Travel Assistance Insurance
• Company Paid Life Insurance
• Company Paid Short & Long Term Disability
• Flexible PTO (exempt) / 15 days per year (non-exempt)
• 401(k) match
• Pet Insurance
• Prepaid Legal Program
• Commuter Benefits
• Paid Company Holidays

All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or any other characteristic protected by law.

Equal employment opportunity, including veterans and individuals with disabilities.