Solutions Engineering Integration Specialist

Echodyne; United States; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Fully-paid medical, dental, and vision insurance

401(k) match

Flexible PTO

Pet Insurance

Company Paid Life Insurance

Job summary

Echodyne is looking for a Solutions Engineering Integration Specialist to join its innovative team in the United States. The role requires engaging with customers and partners to demonstrate the value of cutting-edge radar products. You will lead integrations and provide technical support while also developing training materials.

Ideal candidates will have strong technical skills, proven experience in a sales or technical support role, and a passion for customer engagement. Benefits include comprehensive health insurance, flexible PTO, and a generous 401(k) match.

Qualifications

• Personal integrity and respect while representing Echodyne.
• Ability to regularly lift and carry equipment, occasionally up to 50 pounds.
• Organized, detail-oriented with excellent follow-up skills.
• Enthusiastic with outstanding customer communication skills.
• 2+ years of experience with software APIs.
• 5+ years of experience supporting field-deployed sensors/hardware.
• 3+ years of experience in a quota-carrying technical role.

Responsibilities

• Present the value of Echodyne’s radar products to customers.
• Support integration with 3rd party platforms and systems.
• Lead installation planning, deployment, and technical support.
• Collect customer feedback to improve products.

Skills

Customer communication skills

Technical proficiency with software APIs

Problem-solving skills

Experience with Linux operating systems

Experience deploying radar systems

Scripting skills (C/C++, Python, C#)

Job description

Responsibilities

• Echodyne is seeking a Solutions Engineering Integration Specialist to join our fast-growing team!
• Support the formation of customer and partner relationships by presenting the value that our radar products bring to their solutions and applications
• Support the integration of Echodyne’s solutions with 3rd party integrators, to include Command and Control (C2) platforms, Video Management Platforms (VMS), autonomous platforms, etc
• Lead installation planning and integrations, execute deployment configuration and system tuning, and provide ongoing technical support and troubleshooting
• Participate in post-demo data analysis and report creation
• Support the scaling of Echodyne’s customer and partner bases by developing and maintaining training materials, including application notes and user manuals
• Help improve Echodyne’s products by regularly collecting customer feedback and interfacing with Echodyne product managers and engineers
• Up to 50% travel may be required
• This is an exempt position

Benefits

• Fully-paid medical, dental, and vision insurance premiums for you
• Choice of PPO or HDHP/HSA
• Virtual Care – 98Point6
• Employee Assistance Program
• Mental Health coverage through Springhealth & Talkspace (Premera)
• Travel Assistance Insurance
• Company Paid Life Insurance
• 401(k) match
• Company Paid Short & Long Term Disability
• Flexible PTO (exempt) / 15 days per year (non-exempt)
• Pet Insurance
• Prepaid Legal Program
• Commuter Benefits
• Paid Company Holidays

Qualifications

• Personal integrity, trustworthiness, and respect while representing Echodyne, demonstrating the product, answering questions, and effectively communicating the product and company value propositions
• Must be able to regularly lift, carry and move equipment, occasionally up to 50 pounds
• Organized and detail-oriented with excellent follow-up and decision-making skills
• Enthusiastic with outstanding customer-communication skills, including the ability to convey high-level overviews and deeply detailed explanations
• An entrepreneurial spirit and a customer-first orientation; willingness to roll up your sleeves and do whatever it takes to get the job done
• Proven track record of learning a technical product and conveying the value of that product to potential customers
• Ability to multi-task, work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures
• Resiliency with a positive attitude, as well as analytical, reasoning, and problem-solving skills
• 2+ years of experience with software APIs
• 5+ years of experience supporting field deployed sensors/hardware
• 3+ years of experience in a quota-carrying technical role (Pre or post-sales)
• Experienced in coordinating efforts across teams and organizations
• Experience with Linux operating systems and using a Command Line Interface
• Experience deploying or operating radar systems, especially Electronically Scanning Array radars
• Basic understanding of digital signal processing functions and application to various sensor modalities; direct experience with radar signal processing a plus
• Comfortable troubleshooting both hardware and software issues and working with customers to determine root causes of issues
• Experience conducting basic data plotting and analysis
• Experience with basic networking and Wireshark
• Experience with scripting in one or more of the following: C/C++, Python, C#

If your skills generally align but not perfectly, please apply anyway. There may be another role that’s a great fit for you!