Solutions Engineer Technical Lead

Next Level Solutions

Springfield (MO)

Remote

USD 120,000 - 180,000

Full time

10 days ago

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Benefits offered by this job

Annual bonus

Health benefits

Flexible working

Career development

Casual dress code

Team events

PTO & holidays

401k with match

Wellness program

Job summary

Next Level Solutions is seeking a Solutions Engineer Technical Lead with deep Duck Creek expertise to guide client conversations, design technical solutions, and drive successful implementations. You will lead a cross-functional team, mentor developers, and ensure all integrations align with business goals.

You will work across .NET/C#, SQL, Azure and Office 365, communicating clearly with clients and internal teams, while leveraging AI and modern tools to accelerate delivery.

Qualifications

6–10 years of Duck Creek mastery and understanding of Author, Express, Server, User Admin, Party, and integrations
Bachelor’s degree or higher in Business or Computer Information Systems preferred; relevant work experience accepted
5+ years of experience in engineering, designing, and implementing large and complex systems
Availability to work full-time, Mon–Fri, 8AM–5PM local time, with willingness to travel

Responsibilities

Lead client interactions by clarifying needs and aligning solutions with business goals
Interpret business requirements and present viable technology solutions to business and IT teams
Develop and maintain Duck Creek integrations using a ManuScript-first approach
Help set best practices and development workflows, including code reviews and documentation
Mentor the development team across all Duck Creek components

Skills

Duck Creek

Leadership

Client comms

Agile SDLC

Education

Bachelor’s degree in Business or CIS

Tools

SQL

Azure Cloud

Office 365

ManuScript

Job description

We’re looking to grow our Engineering Team at NLS!

Are you ready to lead the charge as our Solutions Engineer Technical Lead? You’ll be the ultimate chameleon of our team, adapting seamlessly to every challenge that crosses our path. Armed with your profound Duck Creek expertise, you’ll be our problem-solving maestro, analyzing requirements, tackling complex tasks with finesse, and leading communication with your team, our clients, and our third-party partners to make sure every project delivers. Imagine this: You’ll lead client conversations, decipher business needs, manage expectations, and make sure every solution ties back to real business goals. You’ll weave ManuScript magic for Duck Creek integrations, set the gold standard for best practices, development workflows, and meticulous documentation, and put AI and modern tools to work so your team moves faster and makes smarter decisions. Your technical prowess spans an array of languages and tools, from .NET and C# to SQL, Azure Cloud Services, and beyond. Microsoft Office 365? You’ve got it down to an art. But it’s not just about tech; your communication skills are exceptional, your attention to detail is unmatched, and your ability to lead and inspire is legendary. Whether you’re a self-motivated solo act or a collaborative team player, you thrive in both worlds, and you can do it remotely or from one of our offices in Springfield, MO, Puerto Rico, or Honduras. You’re the one who takes ownership of customer issues and champions them to resolution. A bachelor’s degree in Business or Computer Information Systems is great, but we’re also open to your impressive experience taking the lead. With 6-10 years of Duck Creek mastery and a deep understanding of Author, Express, Server, User Admin, Party, and the integrations that tie them together, you’re the guiding light that ensures our clients’ future capabilities meet every functional and technical demand. If you’re ready to lead with wisdom, engineer with brilliance, and navigate the Agile landscape with finesse, come join us at NLS, where we’ll build the future of Insurtech, one solution at a time!

We know you care about benefits and perks, so feel free to scroll down to that section, and then scroll back up to learn more about this role.

What You’ll Do

Lead client interactions by clarifying needs, managing expectations, and ensuring solutions align with business goals, while leveraging tools and technology, including AI, to improve team efficiency and decision-making
Work with clients and team members to understand and interpret business requirements, evaluate those requirements via a technology solution, and present that solution back to both the business and IT teams
Develop & maintain Duck Creek integrations utilizing a ManuScript-first approach
Help set best practices and development workflow, including code reviews, testing, and documentation
Provide expertise which will help drive the sign-off of a technology solution, including requirements, design, and timelines
Assist the project team in the planning and design approaches, such that the future capabilities meet the functional and technical demands of the client
Teach and mentor the development team on ALL aspects of the Duck Creek platform, in both team and client-facing settings

What You’ll Bring:

Knowledge of multiple programming languages/technologies such as .NET, C#, XML, XSLT, HTML, SQL, SSIS, RESTful API, WCF Services, Microservices, and PowerShell
Knowledge of Azure Cloud Services including B2C, API Management, Key Vault, Storage, SQL, Cosmos, and App Insights
Experience with Microsoft Office 365 (required)
Excellent written and verbal communication skills, with a sharp eye for accuracy and detail
Highly motivated, team player, and self-starter attitude
Ability to work independently and in a team environment
Strong organizational, prioritization, and time management skills
Willingness to take ownership of customer issues and see them through to resolution
Bachelor’s degree or higher in Business or Computer Information Systems preferred; relevant work experience accepted
6-10 years of experience with the Duck Creek platform, including a deep understanding of Author, Express, Server, User Admin, Party, and the various integrations
Hands-on experience in Example Author (Fields, Pages, Forms, Tables) and Example Debugging Tools (TraceMonitor, ExampleUtil including TSV, Data Tester)
5+ years of experience in engineering, designing, and implementing large and complex systems and application architectures
Full knowledge of the Software Development Life Cycle, including Agile environments
Availability to work full-time, primarily Monday through Friday, 8AM-5PM local time, with flexibility to work outside those hours and travel as needed

Why join NLS?

Bring your authentic self to the Next Level Solutions team! Go-getter. Learner. Team Oriented.

If this sounds like you, consider joining our team! Our culture is what makes us who we are. We work hard, but we have fun doing it! We believe that knowledge should be shared. Shared knowledge fosters our collaborative workplace culture, where our people work together towards achieving company goals. This environment promotes continuous learning and professional development.

At NLS, our mission is “Do Good Work” for our clients, our employees, and our communities. We have experienced incredible growth and will continue this trend by investing in our most important resource: our people. If you are looking to join a fun and friendly company with a great team environment, room for advancement, and the opportunity to make a difference, we’re hiring!

The Benefits & Perks