Solutions Engineer, SLED

Glean; Palo Alto (CA); On-site; USD 110,000 - 235,000; Full time

Job summary

Join a forward-thinking company on a mission to transform knowledge work through AI. As a Sales Engineer, you will partner with Account Executives to navigate complex deals, build strong relationships with public sector decision-makers, and manage technical POC cycles. Your expertise in sales engineering will be crucial in demonstrating the value of innovative solutions. Work in a dynamic environment with a diverse team of experts, and contribute to a platform that connects AI with enterprise knowledge. This is an exciting opportunity to shape the future of work and drive impactful change in an industry-leading company.

Qualifications

• 3-5+ years of experience in sales engineering or solution consulting.
• Familiarity with cloud environments and proficiency in Python or Java.

Responsibilities

• Partner with Account Executives to navigate complex deal cycles.
• Build relationships with key decision makers in the public sector.
• Manage technical POC cycles and lead security discussions.

Skills

Sales Engineering

Solution Consulting

Communication Skills

Technical Deal Cycles

Consultative Approach

Cloud Environments (GCP, AWS, Azure)

Python

Java

API Integrations

Education

Bachelor's Degree in Computer Science

Job description

We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.

About Us

We’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.

Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same.

We're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.

What You Will Do and Achieve

1. Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives.
2. Build and maintain strong relationships with key decision makers and influencers in the public sector.
3. Create and demo custom environments based on customer industry and line of business.
4. Manage technical POC cycles.
5. Perform customer-facing activities, including technical discovery calls.
6. Lead security discussions to ensure customer confidence in Glean’s security posture.
7. Collaborate cross-functionally with product and engineering teams to address customer requests and be a voice of the customer.
8. Develop ROI and business justification reports and presentations.

Who You Are

1. 3-5+ years of sales engineering or solution consulting experience in a SaaS organization, focusing on the public sector, especially in state, local, and educational markets.
2. Bachelor's degree in CS or a related field.
3. Excellent written and verbal communication skills.
4. Highly motivated, driven, and self-starting.
5. Ability to work in a fast-paced, team environment.
6. Experience partnering with AEs to run technical deal cycles with enterprise customers.
7. A consultative approach to solving customer business challenges and overcoming technical and security objections.
8. Familiarity with cloud environments such as GCP, AWS, or Azure.
9. Proficiency in Python or Java.
10. Ability to configure, monitor, and maintain API-based integrations.

Benefits and Compensation

The standard OTE range for this position is $110,000 - $235,000 annually. Compensation will be determined based on location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

Our Commitment to Diversity

We are committed to attracting and retaining a diverse workforce. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

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