Solutions Engineer, Sales & Partnerships

Tapcart; United States; Remote; USD 150,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Equity

Medical insurance

Dental coverage

Vision coverage

401(k) plan

Flexible PTO

Remote-friendly distribution

Home office stipend

Quarterly merchant stipend

Swag drops

Job summary

Tapcart is a lean, autonomous team building a mobile commerce engine powering Shopify brands. You will lead the technical aspects on prospect and expansion deals, scope integrations, and onboard external developers end-to-end. Expect collaboration with Sales, Product, and partners to ship integrations.

Ideal candidates have 3+ years in solutions engineering or related roles, with Shopify ecosystem experience and strong API/webhook know-how, plus a remote-friendly setup in the U.S.

Qualifications

• 3+ years in solutions engineering, sales engineering, or a partner/developer-facing technical role in ecommerce/SaaS/Shopify ecosystem.
• Strong working knowledge of web and mobile commerce architecture: APIs, webhooks, data integrations, and what is configurable vs. custom.
• Ability to scope ambiguous asks into a clear spec and communicate options clearly.

Responsibilities

• Partner with AEs as the technical lead on prospect and expansion deals, scoping native vs. custom integrations.
• Run technical discovery on a brand's stack and map it to a clear launch path.
• Own onboarding for external developers and agency partners—docs, environments, sandbox, engagement rules.
• Write specs for integrations and reviews partner deliverables against them.
• Provide structured feedback to Product on recurring partner and customer needs for the roadmap.

Skills

Solutions engineering

API integrations

Webhooks

Ambiguity handling

Shopify ecosystem

Tools

Shopify Liquid

Job description

At Tapcart, we believe every brand needs a direct relationship with their customers - one they actually own.

We are the mobile commerce engine that powers shopping for Shopify's fastest-growing brands. $15B+ in revenue processed. 200M+ shoppers worldwide. Brands like Princess Polly, Béis, Forever 21, and Young LA rely on us to power a large portion of their revenue.

We're a lean team with minimal management and big autonomy. Everyone here builds and code is core to what we do - engineers, product, leadership. We use our own platform, we talk to merchants daily, and we ship constantly. Backed by Shopify, Silver Lake and other top VCs. Profitable and growing.

If you want a place where you own real outcomes, not just tickets, you'll fit in.

Why join Tapcart when you have a sea of other options?

• You want to be the technical voice in the room - on a sales call one hour, whiteboarding an integration spec with an agency dev the next
• You're a builder - you'd rather sharpen an in-progress onboarding process into something scalable than wait for a finished playbook
• You'll have a manager who clears the path, not one who watches every step

What You'll Be Working On At Tapcart

• Partner with AEs as the technical lead on prospect and expansion deals - scoping what's native vs. custom, and giving buyers the confidence to sign
• Run technical discovery on a brand's stack (Shopify plan, headless, subscription, loyalty, CDP, ESP) and turn it into a clear path to launch
• Own the external developer and agency partner onboarding process end to end - docs, environment setup, sandbox access, rules of engagement
• Author specs for integrations and custom builds, review partner deliverables against them, and unblock developers as they build
• Feed recurring partner and customer needs back to Product as structured input for the roadmap

You'll be a true owner from first technical call to shipped integration, working side-by-side with Sales, Product, and partner developers, while staying close to merchants to deliver value early and iterate quickly.

Qualifications

• 3+ years in solutions engineering, sales engineering, or a partner/developer-facing technical role - ecommerce, SaaS, or Shopify ecosystem strongly preferred
• Strong working knowledge of web and mobile commerce architecture: APIs, webhooks, data integrations, and what's configurable vs. what requires custom dev
• You can scope an ambiguous ask into a clear spec, and say "yes, here's how," "yes, but," or "not yet" with equal clarity
• Bonus: hands-on Shopify experience (Liquid, Storefront/Admin APIs), agency-side background, or front-end/mobile dev chops

Compensation

$150-180k OTE

Benefits

• Competitive salary and equity
• Medical
• dental
• vision
• 401(k)
• Flexible PTO
• Remote-friendly
• Home office stipend
• Quarterly merchant stipend
• Lots of swag drops