Solutions Engineer, Sales & Partnerships

Tapcart; United States; Hybrid; USD 150,000 - 180,000; Full time

Benefits offered by this job

Competitive salary and equity

Medical, dental, vision

401(k)

Flexible PTO

Remote-friendly

Home office stipend

Quarterly merchant stipend

Lots of swag drops

Job summary

Tapcart is hiring a Solutions Engineer to act as the technical voice with AEs on deals, map brand tech stacks to launches, and own onboarding for developers and agencies. You will draft integration specs, review partner work, and ensure a clear path from discovery to deployed storefronts.

Ideal candidates have 3+ years in solutions engineering, strong e‑commerce architecture knowledge, and Shopify experience is a bonus. This remote‑friendly role offers growth and direct impact.

Qualifications

• 3+ years in solutions engineering, sales engineering, or a partner/developer-facing technical role – ecommerce, SaaS, or Shopify ecosystem preferred.
• Strong working knowledge of web and mobile commerce architecture: APIs, webhooks, data integrations, and what’s configurable vs. custom.
• Able to scope an ambiguous ask into a clear spec and communicate options with clarity.
• Bonus: hands-on Shopify experience (Liquid, Storefront/Admin APIs) or agency-side background.

Responsibilities

• Partner with AEs as the technical lead on prospect and expansion deals – scope native vs. custom and give buyers confidence to sign.
• Run technical discovery on a brand’s stack (Shopify plan, headless, subscription, loyalty, CDP, ESP) and map to a launch path.
• Own external developer and agency onboarding end-to-end – docs, environment setup, sandbox access, engagement rules.
• Author specs for integrations and custom builds, review partner deliverables, unblock developers when needed.
• Feed recurring partner and customer needs back to Product as input for the roadmap.

Skills

Solutions engineering

Web and mobile commerce

Scope ambiguous ask

Shopify experience (bonus)

Tools

Shopify

Job description

At Tapcart, we believe every brand needs a direct relationship with their customers - one they actually own.

We are the mobile commerce engine that powers shopping for Shopify's fastest-growing brands. $15B+ in revenue processed. 200M+ shoppers worldwide. Brands like Princess Polly, Béis, Forever 21, and Young LA rely on us to power a large portion of their revenue.

We're a lean team with minimal management and big autonomy. Everyone here builds and code is core to what we do - engineers, product, leadership. We use our own platform, we talk to merchants daily, and we ship constantly. Backed by Shopify, Silver Lake and other top VCs. Profitable and growing.

If you want a place where you own real outcomes, not just tickets, you'll fit in.

Why join Tapcart when you have a sea of other options?

• You want to be the technical voice in the room - on a sales call one hour, whiteboarding an integration spec with an agency dev the next

• You're a builder - you'd rather sharpen an in-progress onboarding process into something scalable than wait for a finished playbook

• You'll have a manager who clears the path, not one who watches every step

What you'll be working on at Tapcart

• Partner with AEs as the technical lead on prospect and expansion deals - scoping what's native vs. custom, and giving buyers the confidence to sign

• Run technical discovery on a brand's stack (Shopify plan, headless, subscription, loyalty, CDP, ESP) and turn it into a clear path to launch

• Own the external developer and agency partner onboarding process end to end - docs, environment setup, sandbox access, rules of engagement

• Author specs for integrations and custom builds, review partner deliverables against them, and unblock developers as they build

• Feed recurring partner and customer needs back to Product as structured input for the roadmap

You'll be a true owner from first technical call to shipped integration, working side-by-side with Sales, Product, and partner developers, while staying close to merchants to deliver value early and iterate quickly.

Qualifications

• 3+ years in solutions engineering, sales engineering, or a partner/developer-facing technical role - ecommerce, SaaS, or Shopify ecosystem strongly preferred

• Strong working knowledge of web and mobile commerce architecture: APIs, webhooks, data integrations, and what's configurable vs. what requires custom dev

• You can scope an ambiguous ask into a clear spec, and say "yes, here's how," "yes, but," or "not yet" with equal clarity

• Bonus: hands-on Shopify experience (Liquid, Storefront/Admin APIs), agency-side background, or front-end/mobile dev chops

Compensation

$150-180k OTE

Benefits

• Competitive salary and equity.
• Medical, dental, vision.
• 401(k).
• Flexible PTO.
• Remote-friendly.
• Home office stipend.
• Quarterly merchant stipend.
• Lots of swag drops.