Solutions Engineer, Sales & Partnerships

OpenKrill; United States; Remote; USD 150,000 - 180,000; Full time

Benefits offered by this job

Competitive salary and equity

Medical, dental, vision insurance

401(k) matching

Flexible PTO

Remote-friendly

Home office stipend

Quarterly merchant stipend

Lots of swag drops

Job summary

Tapcart is seeking a Solutions Engineer to own the technical alignment on deals, scoping native vs. custom integrations, and guiding buyers to confident decisions.

You'll run technical discovery on a brand's stack (Shopify plan, headless, subscription, loyalty, CDP, ESP) and craft clear onboarding specs for partners. You’ll own onboarding docs, sandbox access, and engagement rules, while feeding partner needs back to Product for the roadmap.

Qualifications

• 3+ years in solutions engineering or partner-facing technical role in ecommerce/SaaS.
• Strong knowledge of web and mobile commerce architecture: APIs, webhooks, data integrations.
• Ability to convert ambiguous asks into clear specifications.
• Bonus: Shopify experience, agency-side background, or frontend/mobile dev skills.

Responsibilities

• Partner with AEs as the technical lead on prospect and expansion deals - scoping what's native vs. custom, and giving buyers the confidence to sign.
• Run technical discovery on a brand's stack (Shopify plan, headless, subscription, loyalty, CDP, ESP) and turn it into a clear path to launch.
• Own the external developer and agency partner onboarding process end to end - docs, environment setup, sandbox access, rules of engagement.
• Author specs for integrations and custom builds, review partner deliverables against them, and unblock developers as they build.
• Feed recurring partner and customer needs back to Product as structured input for the roadmap.

Skills

Solutions engineering

Sales engineering

Partner-facing

Technical communication

Tools

Shopify

Liquid

Storefront/Admin APIs

Job description

At Tapcart, we believe every brand needs a direct relationship with their customers - one they actually own.

We are the mobile commerce engine that powers shopping for Shopify's fastest-growing brands. $15B+ in revenue processed. 200M+ shoppers worldwide. Brands like Princess Polly, Béis, Forever 21, and Young LA rely on us to power a large portion of their revenue.

We're a lean team with minimal management and big autonomy. Everyone here builds and code is core to what we do - engineers, product, leadership. We use our own platform, we talk to merchants daily, and we ship constantly. Backed by Shopify, Silver Lake and other top VCs. Profitable and growing.

If you want a place where you own real outcomes, not just tickets, you'll fit in.

Why join Tapcart when you have a sea of other options?

- You want to be the technical voice in the room - on a sales call one hour, whiteboarding an integration spec with an agency dev the next

- You're a builder - you'd rather sharpen an in-progress onboarding process into something scalable than wait for a finished playbook

- You'll have a manager who clears the path, not one who watches every step

Don't proceed with applying if:

- You don't use AI tools daily to work faster and smarter

- You can't hold your own with a CMO one hour and a developer the next - both audiences need the real answer

- You need a fully-built process handed to you. This one's yours to stand up

What you'll be working on at Tapcart

- Partner with AEs as the technical lead on prospect and expansion deals - scoping what's native vs. custom, and giving buyers the confidence to sign

- Run technical discovery on a brand's stack (Shopify plan, headless, subscription, loyalty, CDP, ESP) and turn it into a clear path to launch

- Own the external developer and agency partner onboarding process end to end - docs, environment setup, sandbox access, rules of engagement

- Author specs for integrations and custom builds, review partner deliverables against them, and unblock developers as they build

- Feed recurring partner and customer needs back to Product as structured input for the roadmap

Qualifications

- 3+ years in solutions engineering, sales engineering, or a partner/developer-facing technical role - ecommerce, SaaS, or Shopify ecosystem strongly preferred

- Strong working knowledge of web and mobile commerce architecture: APIs, webhooks, data integrations, and what's configurable vs. what requires custom dev

- You can scope an ambiguous ask into a clear spec, and say "yes, here's how," "yes, but," or "not yet" with equal clarity

- Bonus: hands-on Shopify experience (Liquid, Storefront/Admin APIs), agency-side background, or front-end/mobile dev chops

Compensation

$150-180k OTE

BenefitsCompetitive salary and equity. Medical, dental, vision. 401(k). Flexible PTO. Remote-friendly. Home office stipend. Quarterly merchant stipend. Lots of swag drops.