Solutions Engineer, Sales & Partnerships

Tapcart; Santa Monica (CA); Remote; USD 150,000 - 180,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Flexible PTO

Remote-friendly

Home office stipend

Quarterly merchant stipend

Swag drops

Equity

Job summary

Tapcart is seeking a Solutions Engineer to lead the technical side of sales and onboarding for Shopify brands. You will scope integrations, run technical discovery, and own partner onboarding end-to-end, coordinating with Sales, Product, and partner developers.

You’ll translate merchant needs into clear specs, interface with agencies, and help drive fast, valuable implementations while maintaining close merchant relationships.

Qualifications

• 3+ years in solutions engineering or similar technicalsales-facing role.
• Strong knowledge of web/mobile commerce architecture (APIs, webhooks, data integrations).
• Ability to scope ambiguous asks into clear specs and provide actionable paths.
• Bonus: Shopify experience (Liquid, Storefront/Admin APIs) or agency background.

Responsibilities

• Partner with AEs as technical lead on prospect deals and expansions.
• Conduct technical discovery on prospect stacks and map to an onboarding path.
• Own onboarding process end-to-end for developers and agencies.
• Write integration specs and review partner deliverables.
• Feed partner/customer needs into Product roadmap as input.

Skills

Solutions engineering

Shopify

APIs

Web and mobile commerce

Discovery & scoping

Job description

Department: Sales

Location: United States, Santa Monica, CA, New York, New York

Compensation: $150K - $180k OTE

Employment Type: FullTime

At Tapcart, we believe every brand needs a direct relationship with their customers - one they actually own.

We are the mobile commerce engine that powers shopping for Shopify's fastest-growing brands. $15B+ in revenue processed. 200M+ shoppers worldwide. Brands like Princess Polly, Béis, Forever 21, and Young LA rely on us to power a large portion of their revenue.

We're a lean team with minimal management and big autonomy. Everyone here builds and code is core to what we do - engineers, product, leadership. We use our own platform, we talk to merchants daily, and we ship constantly. Backed by Shopify, Silver Lake and other top VCs. Profitable and growing.

If you want a place where you own real outcomes, not just tickets, you'll fit in.

Why join Tapcart when you have a sea of other options?

• You want to be the technical voice in the room - on a sales call one hour, whiteboarding an integration spec with an agency dev the next

• You're a builder - you'd rather sharpen an in-progress onboarding process into something scalable than wait for a finished playbook

• You'll have a manager who clears the path, not one who watches every step

Don't proceed with applying if:

• You don't use AI tools daily to work faster and smarter

• You can't hold your own with a CMO one hour and a developer the next - both audiences need the real answer

• You need a fully-built process handed to you. This one's yours to stand up

What you'll be working on at Tapcart

• Partner with AEs as the technical lead on prospect and expansion deals - scoping what's native vs. custom, and giving buyers the confidence to sign

• Run technical discovery on a brand's stack (Shopify plan, headless, subscription, loyalty, CDP, ESP) and turn it into a clear path to launch

• Own the external developer and agency partner onboarding process end to end - docs, environment setup, sandbox access, rules of engagement

• Author specs for integrations and custom builds, review partner deliverables against them, and unblock developers as they build

• Feed recurring partner and customer needs back to Product as structured input for the roadmap

You’ll be a true owner from first technical call to shipped integration, working side-by-side with Sales, Product, and partner developers, while staying close to merchants to deliver value early and iterate quickly.

Qualifications

• 3+ years in solutions engineering, sales engineering, or a partner/developer-facing technical role - ecommerce, SaaS, or Shopify ecosystem strongly preferred

• Strong working knowledge of web and mobile commerce architecture: APIs, webhooks, data integrations, and what's configurable vs. what requires custom dev

• You can scope an ambiguous ask into a clear spec, and say "yes, here's how," "yes, but," or "not yet" with equal clarity

• Bonus: hands-on Shopify experience (Liquid, Storefront/Admin APIs), agency-side background, or front-end/mobile dev chops

Compensation

$150-180k OTE

Benefits

Competitive salary and equity. Medical, dental, vision. 401(k). Flexible PTO. Remote-friendly. Home office stipend. Quarterly merchant stipend. Lots of swag drops.