Solutions Engineer: Remote-Ready, Customer Impact

Algolia; Germany (OH); Hybrid; USD 103,748 - 129,518; Full time

Job summary

Algolia is seeking experienced Solutions Engineers to help customers realize the full value of our platform. You will work with Sales, assess customer goals, and demonstrate how Algolia's search and discovery capabilities meet their use cases.

You will build custom search applications, articulate customer needs to Product and Eng teams, and stay current with industry trends while supporting seamless onboarding after sale.

Qualifications

• 4+ years in a customer-facing technical role (SE, SA, consultant, PM) in SaaS.
• Experience with frontend and backend technologies.
• Excellent communication skills in English; German fluency desired.

Responsibilities

• Work with Sales Teams and prospects on evaluation and adoption of Algolia solutions
• Understand and qualify customer goals with KPIs and articulate Algolia’s ability to meet them
• Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification
• Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem
• Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams
• Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world
• Work with the Solution Architects and Customer Success teams on seamless transition to the post‑sales process to ensure highly successful onboarding

Skills

German fluency

Customer-facing technical role

SaaS experience

Frontend: JavaScript/TypeScript/React

Backend: Java/Ruby/Go/Node/Python/SW/O

Job description

Algolia is seeking experienced Solutions Engineers to help customers realize the full value of our platform. You will work with Sales, assess customer goals, and demonstrate how Algolia's search and discovery capabilities meet their use cases.

You will build custom search applications, articulate customer needs to Product and Eng teams, and stay current with industry trends while supporting seamless onboarding after sale.