Solutions Engineer, Pre-Sales

Lumos; United States; Remote; USD 160,000 - 220,000; Full time

Job summary

A fast-growing startup, Lumos, is seeking an Enterprise Pre-sales Solutions Engineer to become the technical champion in the sales process. The ideal candidate will have a strong background in pre-sales for B2B SaaS and a customer-centric mindset, helping to onboard enterprise clients and drive solutions that meet their business goals.

Benefits

Remote work culture

Medical, Vision, & Dental coverage

Company bonding trips

Optimal WFH setup

Unlimited PTO

Parental leave (up to 16 weeks)

Wellness stipend

401k matching

Qualifications

• 5+ years of experience in a pre-sales role within a B2B SaaS company.
• Experience in identity or cybersecurity industry is a plus.
• Proven success managing complex pre-sales processes.

Responsibilities

• Serve as a trusted advisor and product expert for customers.
• Architect demos, POCs, and end-to-end solutions.
• Collaborate cross-functionally to drive technical and process improvements.

Skills

Customer-Centric Approach

Fluency in APIs

Technical Expertise

Tools

Python

Job description

Imagine having an enterprise-grade AppStore at work — one that ensures you can easily search, request, and gain access to any app you need, precisely when you need it. No more long waiting times with outstanding IT requests. Lumos is solving the app and access management challenges for organizations of all sizes through a unified platform. Our fast-growing startup is pioneering the way to untangle the complex web of app and access management by building the critical infrastructure that defines relationships between app, identities, and data.

Why Lumos?

• Jump on a Rocketship: Since launching out of stealth mode just over 2 years ago, our team has grown from 20 to approximately 100 people, and our customer base has increased tenfold, including companies like GitHub, MongoDB, and Major League Baseball!
• Build with Renowned Investor Backing: Andreessen Horowitz (a16z) has supported us from the beginning, and we've raised over $65 million from investors like Scale, Neo, Greg Brockman (President at OpenAI), Phil Venables (CISO at Google), and others.
• Thrive in a Unique Culture: Join an early-stage company where you can influence our trajectory. We deeply care about our people and our core values. Check out our values here.

Role Description

As an Enterprise Pre-sales Solutions Engineer, you will be our technical champion throughout the sales process with our largest customers. You'll collaborate closely with GTM and technical teams across Lumos, playing a key role in scaling our technical go-to-market efforts.

Your Responsibilities

• Serve as a trusted advisor and product expert for Lumos prospects and customers, owning all technical responsibilities in the sales journey.
• Architect demos, proofs of concept (POCs), and end-to-end solutions for our most complex customers, aligning solutions with customer business goals.
• Design POCs with clear success criteria, taking full ownership to ensure successful setup and implementation.
• Collaborate cross-functionally to drive technical and process improvements that scale our go-to-market teams, increase revenue, and support rapid customer onboarding.
• Lead initiatives that create meaningful impact for the company.
• Act as a subject matter expert on our market and use cases, reporting on trends, success stories, and common issues internally.

What We’re Looking For

• 5+ years of experience in a pre-sales role within a B2B SaaS company.
• Experience in the identity or cybersecurity industry is a plus.
• Proven success managing complex pre-sales processes for enterprise clients.
• Fluency in APIs and familiarity with reading Python or similar languages.
• An empathetic, customer-centric approach.
• Desire to thrive in a high-growth startup environment where resources are evolving.

What We Value

We value how well you align with Lumos's core values and characteristics that drive our success, beyond just your resume.

Thank you for considering Lumos. We look forward to hearing from you!

Pay Range

The base salary for this role ranges from $160,000 to $220,000. This is a good faith estimate; actual pay may vary based on skills and experience.

Benefits and Perks:

• Remote work culture (approx. +/- 4 hours Pacific Time)
• Medical, Vision, & Dental coverage
• Company and team bonding trips fully covered by Lumos
• Optimal WFH setup
• Unlimited PTO with minimum time off policy
• Up to 16 weeks parental leave
• Wellness stipend
• 401k matching