Solutions Engineer - Inside Sales (Technical)

Emerson Japan, Ltd.; Shakopee (MN); On-site; USD 74,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition reimbursement

Flexible time off

Job summary

Emerson's Inside Sales Engineer role in Shakopee, Minnesota combines technical expertise with customer engagement to help customers identify the right solutions for their applications. You will work with customers, field sales teams, and internal partners to provide application support and guide product selection.

The role emphasizes consultative support, use of digital tools, and developing solutions while contributing to both customer success and business growth.

Qualifications

• Bachelor’s Degree in Engineering.
• 0–2 years related experience; potential higher-level placement.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Engage with customers, field sales, and service teams to understand application requirements, business objectives, and customer needs.
• Provide technical application support and product expertise to help customers select, size, configure, and implement solutions aligned with their goals.
• Support an automated quote-to-order process by reviewing opportunities, validating technical accuracy, and guiding customers through order fulfillment.
• Manage opportunity progression through customer follow-up, purchase order review, and coordination with internal stakeholders.
• Build trusted customer relationships through responsive communication and delivering an exceptional customer experience.
• Utilize digital sales, quoting, and customer support tools to streamline processes and enhance engagement.
• Provide technical judgment to resolve inquiries and clarify requirements for complex applications.
• Identify opportunities to expand customer engagement by recommending additional products and solutions.

Skills

Customer engagement

Technical sales

Applications engineering

Education

Bachelor’s Degree in Engineering

Tools

CRM software

Quoting tools

Job description

Emerson's Inside Sales Engineer role in Shakopee, Minnesota combines technical expertise with customer engagement to help customers identify the right solutions for their applications. You will work with customers, field sales teams, and internal partners to provide application support and guide product selection.

The role emphasizes consultative support, use of digital tools, and developing solutions while contributing to both customer success and business growth.