Inside Sales Engineer

Emerson Japan, Ltd.; Shakopee (MN); On-site; USD 74,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition reimbursement

Flexible time off

Job summary

Emerson's Inside Sales Engineer role in Shakopee, Minnesota combines technical expertise with customer engagement to help customers identify the right solutions for their applications. You will work with customers, field sales teams, and internal partners to provide application support and guide product selection.

The role emphasizes consultative support, use of digital tools, and developing solutions while contributing to both customer success and business growth.

Qualifications

• Bachelor’s Degree in Engineering.
• 0–2 years related experience; potential higher-level placement.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Engage with customers, field sales, and service teams to understand application requirements, business objectives, and customer needs.
• Provide technical application support and product expertise to help customers select, size, configure, and implement solutions aligned with their goals.
• Support an automated quote-to-order process by reviewing opportunities, validating technical accuracy, and guiding customers through order fulfillment.
• Manage opportunity progression through customer follow-up, purchase order review, and coordination with internal stakeholders.
• Build trusted customer relationships through responsive communication and delivering an exceptional customer experience.
• Utilize digital sales, quoting, and customer support tools to streamline processes and enhance engagement.
• Provide technical judgment to resolve inquiries and clarify requirements for complex applications.
• Identify opportunities to expand customer engagement by recommending additional products and solutions.

Skills

Customer engagement

Technical sales

Applications engineering

Education

Bachelor’s Degree in Engineering

Tools

CRM software

Quoting tools

Job description

If you are an Inside Sales Engineer professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you in Shakopee, Minnesota. In this role, you will combine technical expertise, customer engagement, and commercial awareness to help customers identify the right solutions for their applications. Working closely with customers, field sales teams, and internal partners, you will provide application support, guide product selection, develop solutions, and contribute to a positive customer experience that supports both customer success and business growth. As Emerson continues to invest in digital tools and automation, this role will increasingly focus on delivering technical expertise, consultative support, and customer engagement while leveraging technology to streamline transactional activities.

In This Role, Your Responsibilities Will Be:

• Engage with customers, field sales, and service teams to understand application requirements, business objectives, and customer needs.
• Provide technical application support and product expertise to help customers select, size, configure, and implement solutions aligned with their operational goals.
• Support an increasingly automated quote-to-order process by reviewing complex opportunities, validating technical accuracy, resolving non-standard requirements, and guiding customers through order fulfillment.
• Manage opportunity progression through customer follow-up, purchase order review, and coordination with internal stakeholders to ensure successful outcomes.
• Build trusted customer relationships through responsive communication and a commitment to delivering an exceptional customer experience.
• Utilize digital sales, quoting, and customer support tools to streamline processes, improve productivity, and enhance customer engagement.
• Apply technical judgment to resolve customer inquiries, clarify requirements, and provide solutions for complex applications and opportunities.
• Identify opportunities to expand customer engagement by recommending additional products, services, or solutions while continuously building knowledge of Emerson technologies, applications, and industries.

Who You Are:

You build strong customer relationships and deliver solutions that address customer needs. You communicate information clearly and effectively across a variety of audiences. You work collaboratively with others to achieve shared goals and encourage open discussion of diverse perspectives. You plan and prioritize work effectively, follow through on commitments, and take ownership of achieving results.

For This Role, You Will Need:

• Bachelor’s Degree in Engineering
• Zero (0) to Two (2) or more years related experience – previous experience will be considered for potential higher-level initial role placement
• Legal authorization to work in the United States - Sponsorship will not be provided for this role

• Authorized to work in the United States without sponsorship now and in the future. Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Preferred Qualifications That Set You Apart:

• Experience in customer service, inside sales, technical sales, applications engineering, or customer-facing support roles.
• Experience working with sales, service, or operations teams in a collaborative environment.
• Knowledge of industrial automation, instrumentation, measurement technologies, or related industries.

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, profit sharing retirement, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role is $74,000-$95,000annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.

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