Solutions Engineer (HOU)

Digi Security Systems; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Digi Security Systems is seeking a detail-oriented Solutions Engineer to join our Houston team. You will translate customer requirements into detailed, code-compliant low-voltage designs for access control, CCTV, and intrusion systems.

Ideal candidates have five+ years in commercial security systems, strong design skills, and the ability to support the sales process with technical expertise. In-person role based in Cypress, TX with travel as needed.

Qualifications

• Education – High School Diploma or equivalent.
• 5 Year minimum electronic security systems/low voltage experience.
• Strong technical knowledge of low voltage physical security systems and design principles.
• Clear verbal and written communication, prompt and organized manner.
• Ability to manage multiple projects and deadlines simultaneously.
• Ability to utilize Microsoft Suite.

Responsibilities

• Develop site-specific designs for low voltage electrical systems (access control, CCTV, intrusion, etc.), ensuring compliance with industry standards and regulations.
• Create detailed technical drawings, layouts, and schematics that meet project requirements.
• Perform site walks to assess jobs in real-time and deliver accurate quotes.
• Collaborate with partners to understand site conditions and tailor designs accordingly.
• Support Digi Account Managers by providing technical expertise during quoting and project analysis.
• Assist on-site in demo system deployments and coordinate with field teams.

Skills

Attention to detail

Technical knowledge

Project management

Microsoft Office

Education

High school diploma

Tools

AutoCAD

PDF editing

Bluebeam Revu

ConnectWise

Job description

Digi Security Systems is an industry leader in the design, installation and support of custom video surveillance, electronic access control, intrusion detection and fire solutions for companies of all sizes. We've built our reputation on innovation and reliable service, and we're known as the industry's experts.

Position Overview

We are seeking a detail-oriented Solutions Engineer with expertise in the low voltage physical security industry to join our Houstonteam. At Digi, our Solutions Engineers translate customer requirements into detailed, code-compliant, profitable low-voltage systems designs and provide the technical backbone to every sale. The ideal candidate will have strong technical knowledge of low voltage systems, particularly in CCTV, access control, and intrusion detection systems, a keen eye for detail, and the ability to apply technical knowledge to customer needs. This individualmusthave anexpertbackground in the components of Access Control, CCTV, and Burglar/Intrusion Alarm Systems and at leastfive (5)years of experience working in the commercial security systems field.

Key Responsibilities:

Site Design and Technical Solutions:

• Develop site-specific designs for low voltage electrical systems (access control, CCTV, intrusion, etc.), ensuring compliance with industry standards and regulations.
• Create detailed technical drawings, layouts, and schematics that meet project requirements.
• Perform site walks to assess jobs in real-time and deliver accurate quotes.
• Collaborate with partners to understand site conditions and tailor designs accordingly.

Project Opportunity Management:

• Provide product demonstrations, digital sales rooms, and walkthroughs via remote webinars and onsite presentations.
• Engage with partners early in the project cycle to understand their needs and position our solutions effectively.
• Update tickets and requests for support in our operational system, ensuring timely preparation of quotes and designs.

Collaboration and Coordination:

• Support Digi Account Managers by providing technical expertise when analyzing customer requirements and project specifications during the quoting phase.
• Support and assist in demo system product deployments on-site.
• Co llaborate with field teams to ensure design intent and answer project implementation questions.
• Assist the construction bid market team with pre-bid meeting attendance as required.

Required Qualifications:

• Education – High School Diploma or equivalent
• 5 Year minimum electronic security systems/low voltage electrical experience
• Strong technical knowledge of low voltage electrical systems, particularly physical security systems, and design principles.
• Clear verbal and written communication, prompt and organized manner.
• Ability to manage multiple projects and deadlines simultaneously.
• Ability to utilize Microsoft Suite.

Role Requirements:

• Physical ability to stand on feet for multiple hours at a time and navigate job sites for design site walks.
• Physical ability to use a computer for multiple hours at a time.
• In-person role based in office located in Cypress, TX.
• Willingness to travel to customer sites as needed.
• Valid driver’s license, with no issues on driving record.

Preferred Skills

• Ability to utilize AUTOCAD and PDF editing software such as Adobe Suite or Bluebeam Revu
• Experience with ConnectWise Manage or other project management ticket based platform

As set forth in Digi Security Systems’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.