Solutions Engineer — Financial Services (Hybrid: SF/NY)

SupportFinity™; San Francisco (CA); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Hybrid work

Relocation assistance

3 days in-office per week

Job summary

OpenAI is seeking a solutions engineer to partner with our largest Financial Services customers and ensure tangible business value from our models through the OpenAI suite of products. You will partner with senior business stakeholders to understand pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications.

You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their

Qualifications

• 10+ years in technical pre-sales or similar role, incl. 3+ years with Financial Services.
• Strong IT security principles and security/compliance support.
• Foundation in Python or JavaScript.
• Experience delivering Generative AI / ML prototypes and knowledge of network/cloud architecture.
• Effective presenter able to translate business and technical topics for senior leaders.
• Own problems end-to-end and learn what is needed to get the job done.

Responsibilities

• Deliver exceptional pre-sales experience for large Financial Services prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.
• Demonstrate how OpenAI products meet business needs, building demos, scoping use cases, and recommending architecture patterns.
• Create and maintain documentation, guides, and FAQs related to pre-sales questions and requirements.
• Develop and nurture strong customer relationships during evaluation, validation, and purchasing.
• Represent the voice of the customer to internal teams and contribute to product planning.
• Serve as the first line of defense for security and compliance questions, guiding customers to relevant resources.

Skills

Tech pre-sales

Financial Services

Security knowledge

Python

JavaScript

Gen AI prototyping

Cloud architecture

Presentation

End-to-end ownership

Job description

OpenAI is seeking a solutions engineer to partner with our largest Financial Services customers and ensure tangible business value from our models through the OpenAI suite of products. You will partner with senior business stakeholders to understand pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications.

You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their