Solutions Engineer (DAL)

Digi Security Systems; Dallas (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

Digi Security Systems in Dallas, TX is seeking a detail-oriented Solutions Engineer with deep expertise in CCTV, access control, and intrusion detection to translate customer requirements into compliant, profitable designs. The role focuses on site design, technical solutions, and collaboration with account managers to prepare accurate quotes and support deployments.

In-person, office-based with travel as needed.

Qualifications

• Education – High School Diploma or equivalent.
• 5+ years experience in electronic security systems/low voltage.
• Strong knowledge of CCTV, access control and intrusion systems.
• Clear verbal and written communication.
• Ability to manage multiple projects and deadlines.

Responsibilities

• Develop site-specific designs for low voltage electrical systems (access control, CCTV, intrusion).
• Create detailed drawings, layouts and schematics meeting project requirements.
• Perform site walks to assess jobs and deliver accurate quotes.
• Collaborate with partners to tailor designs to site conditions.
• Support account managers with technical expertise during quoting and demos.

Skills

Low voltage security

Technical design

Customer-facing communication

AutoCAD

Microsoft Office

Education

High School Diploma or equivalent

Job description

Digi Security Systems is an industry leader in the design, installation and support of custom video surveillance, electronic access control, intrusion detection and fire solutions for companies of all sizes. We've built our reputation on innovation and reliable service, and we're known as the industry's experts.

Position Overview

We are seeking a detail-oriented Solutions Engineer with expertise in the low voltage physical security industry to join our Dallas team. At Digi, our Solutions Engineers translate customer requirements into detailed, code-compliant, profitable low-voltage systems designs and provide the technical backbone to every sale. The ideal candidate will have strong technical knowledge of low voltage systems, particularly in CCTV, access control, and intrusion detection systems, a keen eye for detail, and the ability to apply technical knowledge to customer needs. This individualmusthave anexpertbackground in the components of Access Control, CCTV, and Burglar/Intrusion Alarm Systems and at leastfive (5)years of experience working in the commercial security systems field.

Key Responsibilities:

Site Design and Technical Solutions:

• Develop site-specific designs for low voltage electrical systems (access control, CCTV, intrusion, etc.), ensuring compliance with industry standards and regulations.
• Create detailed technical drawings, layouts, and schematics that meet project requirements.
• Perform site walks to assess jobs in real-time and deliver accurate quotes.
• Collaborate with partners to understand site conditions and tailor designs accordingly.

Project Opportunity Management:

• Provide product demonstrations, digital sales rooms, and walkthroughs via remote webinars and onsite presentations.
• Engage with partners early in the project cycle to understand their needs and position our solutions effectively.
• Update tickets and requests for support in our operational system, ensuring timely preparation of quotes and designs.

Collaboration and Coordination:

• Support Digi Account Managers by providing technical expertise when analyzing customer requirements and project specifications during the quoting phase.
• Support and assist in demo system product deployments on-site.
• Co llaborate with field teams to ensure design intent and answer project implementation questions.
• Assist the construction bid market team with pre-bid meeting attendance as required.

Required Qualifications:

• Education – High School Diploma or equivalent
• 5 Year minimum electronic security systems/low voltage electrical experience
• Strong technical knowledge of low voltage electrical systems, particularly physical security systems, and design principles.
• Clear verbal and written communication, prompt and organized manner.
• Ability to manage multiple projects and deadlines simultaneously.
• Ability to utilize Microsoft Suite.

Role Requirements:

• Physical ability to stand on feet for multiple hours at a time and navigate job sites for design site walks.
• Physical ability to use a computer for multiple hours at a time.
• In-person role based in office located in Dallas, TX.
• Willingness to travel to customer sites as needed.
• Valid driver’s license, with no issues on driving record.

Preferred Skills:

• Ability to utilize AUTOCAD and PDF editing software such as Adobe Suite or Bluebeam Revu
• Experience with ConnectWise Manage or other project management ticket based platform

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Digi Security Systems’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305

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