Security Systems Field Engineer

Digi Security Systems; Dallas (TX); On-site; USD 39,778 - 56,653; Full time

Benefits offered by this job

2 weeks vacation accrual

3 weeks vacation after first year

401k plan with corporate matching

Full health benefits

Company laptop and phone

Job summary

A leading security systems provider in Dallas, TX is seeking an experienced Field and Service Engineer. This role involves installing and servicing access control, CCTV, and intrusion alarm systems. Candidates must have at least 7 years of experience in the commercial security systems field. The position offers competitive pay, comprehensive health benefits including 401k matching, and opportunities for professional development. Travel within the Dallas area is required.

Qualifications

• Minimum seven (7) years of experience in commercial security systems.
• Experience in technical programming and training.
• Ability to lift and move equipment up to 50 lbs.

Responsibilities

• Perform skilled service on security systems.
• Program security systems to meet client needs.
• Conduct high level system integration and programming.
• Ensure quality control of installations and audits.
• Provide training to technicians and develop SOPs.
• Document project close out details accurately.

Skills

Expert background in Access Control

CCTV installation and servicing

Burglar/Intrusion Alarm Systems

Networking systems integration

Technical communication

Tools

Hilti tools

General hand tools

Job description

Security Systems Field and Service Engineer

Digi Security Systems is an industry leader in the design, installation and support of custom video surveillance, electronic access control, and intrusion detection solutions for public and private partners. We've built our reputation on innovation and reliable service, and we're known as the industry's experts.

Position Overview

We are seeking an experienced Field and Service Engineer to join our operations in the Dallas, TX area. This person will be responsible for performing the most skilled security technician work in the service, troubleshooting, alteration and programming of all security related systems. Field Engineers, also known as Elite Resource Technicians at Digi, are service providers who support Digi's internal and external operations by providing custom programming, training, and technical advisement. This individual must have an expert background in installing and servicing Access Control, CCTV, and Burglar/Intrusion Alarm Systems and at least seven (7) years of experience working in the commercial security systems field. This role will require regular travel to the Dallas, TX area. Rate of pay is dependent on experience, but is typically $35+/hour.

Main Responsibilities

• Service: Responsible for the professional service of access control, CCTV, and burglar/intrusion alarm systems.
• Programming: Ensures project systems are programmed to the highest standard and organized to work well for the client. Often includes customized programming to meet specific Partner needs.
• Networking: Complete high level integration and programming of systems, using both networks and servers.
• Quality Control: Complete internal audits of Digi's projects, and ensure that highest standard of installation is upheld. Write course content and provide technical expertise for Digi's internal learning and development initiatives.
• Leadership: Provide on-the-job training and mentoring on-site to technicians on their team. Collaborate with other Elite Resources to create standard operating procedures, work exemplars, and training sessions.
• Communication: Respectfully communicates with all local Partner and internal staff on daily progress and all necessary information on any service call or project.
• Documentation: Completes project close out documentation, including as-built drawings, head end and installation quality pictures.

Benefits and Compensation

• 2 weeks vacation accrual rate and PTO rate
• 3 weeks vacation accrual rate after first year of employment
• 7 company-wide paid holidays throughout the year
• On-call bonuses
• 401k plan with corporate matching structure
• Full health benefits offered – medical, dental and vision
• Included life insurance, additional available for purchase
• Accident/critical illness insurance available for purchase
• Full set of Hilti tools
• All hand tools and consumables paid for by company
• Required training/licensing paid for by company
• Voluntary professional development opportunities
• Company laptop, company phone, uniforms and gear
• Company vehicle or personal vehicle allowance
• Yearly stipend for steel-toed boots and work pants
• Great opportunities for bonus pay

Physical Requirements

• Ability to lift/move equipment and tools weighing up to 50 lbs.
• Ability to work from ladders or man lifts at extended heights.
• Must be able to differentiate colors.
• Must be comfortable standing for long periods of time and complete overhead work for long periods of time.
• Must have a current, valid driver's license in the state of which you are applying and have the ability to meet our company driving standards.

As set forth in Digi Security Systems’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.