Solutions Engineer - (Control-M) - USA

BMC Software, Inc; New York (NY); On-site; USD 102,000 - 170,000; Full time

Job summary

BMC Software, Inc. in New York, NY seeks a high-impact Solution Engineer to work with our elite sales team and enterprise customers, driving pre-sales activities and demonstrations across cloud and on-prem environments.

You will partner with customers to shape technical solutions, build business cases, and showcase product capabilities, including Workload Automation tools, across diverse IT architectures.

Qualifications

• Significant presales or technical experience in enterprise software.
• Experience with AWS, GCP, and Azure cloud platforms is highly desirable.
• Strong communication and interpersonal skills are essential.
• Ability to communicate technical and business information to diverse audiences.
• Experience with cross-functional and sales collaboration is a plus.

Responsibilities

• Provide pre-sales technical support for development and implementation of complex products and solutions.
• Collaborate with vendors, partners, and sales to deliver optimal system solutions.
• Work with Sales to build compelling business cases and product demonstrations.
• Leverage product knowledge to support sales staff and customers with technical insights.
• Assist in evaluating applications of company products to meet customer needs and prepare specifications.
• Develop mini applications to demonstrate feasibility and rapid prototyping for clients.
• Provide consultation on technology and product capabilities to prospective users.
• Resolve complex issues with analytical, data-driven approaches.
• Participate in cross-functional teams and potentially lead initiatives.

Skills

Presales experience

Enterprise software

AWS

GCP

Azure

Communication skills

Problem solving

Analytical ability

Team collaboration

Tools

Workload Automation

IT Process Automation

Job description

BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world's largest organizations so they can seize a competitive advantage.

BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success. Every BMC employee has the potential to have a tremendous impact on customer success and when customers thrive, we all do. BMC offers bold and fearless career‑seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth and innovation every day. You will be surrounded by peers who inspire you, drive you, support you, and make you laugh out loud, in an environment that fosters individuality, respect, and personal ambition. Control‑M covers all platforms with one architecture, not being limited to any platform or OS. It is growing at multiples of the general growth of the Workload Automation industry and indeed is one of the fastest growing solution in BMC. While Digital Business Automation as a discipline is associated with Production, Control‑M is developing its coverage to development and data related people and disciplines. It covers, not only traditional IT operations orchestration but is focused on business process orchestration which lives natively in the cloud or exist in a hybrid environment that utilize both on‑premises mixed with cloud environments.

We don't just talk to Schedulers but are involved more and more with the business of our clients, from traditional business to fast moving, innovators running their entire business in the Cloud.

Highly successful and geographically disperse Presales team, seeks a Solution Engineer to work closely with our elite sales team and enterprise customers to determine how we can best serve their unique needs through creating awareness of our products. This is a highly visible role working with some of our most successful sales teams, supporting prestigious enterprise clients and new logo accounts.

Responsibilities

• *Provide primarily pre-sales technical support for the development and implementation of complex products/applications/solutions.
• *Works with vendors, partners, and sales to ensure that optimum systems solutions are provided to new and existing customers.
• *Working with Sales to build compelling business case.
• *Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations.
• *Assists the sales team in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions.
• *Build mini applications based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client.
• *Provides consultation to prospective users and/or product capability assessment and validation.
• *Uses full understanding of discipline to resolve complex issues in creative and efficient ways.
• *Apply judgement in evaluating and proposing recommendations to resolve issues that often require deep analysis and interpretation of data.
• *Participate in, and may lead, cross-functional and department teams.

Required qualifications

• *Significant presales or technical experience in enterprise software is required (Ideally related to comparable BMC products)
• *Excellent interpersonal relationship skills.
• *Substantial experience working in an enterprise‑type software consulting, implementation, or training experience a major plus.
• *Experience with AWS, GCP, Azure cloud platforms is highly desirable.
• *Self-motivated. Plans and executes tasks with very little supervision.
• *Ability to communicate technical and business information to a varied audience (technical and non-technical customers).
• *Subject matter expert on the technology and business use of one or more Workload Automation solutions (not necessarily Control‑M) is highly desirable.
• *Experience with multiple, different IT platforms including mainframe, would be preferred.
• *Experience with Workload Automation or IT Process Automation would be useful
• *Ability to develop a broad awareness of the client’s technical architecture and emerging technologies with enough knowledge to determine what is and is not possible.
• *Strong problem solving and analytical ability.

Our commitment to you!

BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $102,150 - $170,250