Solutions Engineer - Acoustic Materials & CAD Focus

Blachford; West Chicago (IL); On-site; USD 80,000 - 110,000; Full time

Job summary

Blachford is seeking a Sales Engineer to support the Director of Sales and customers by developing and implementing custom-engineered solutions. You will interface with customers to gather technical requirements, review engineering prints, contribute to design reviews, and help with RFQ inputs and product launches.

The role requires a Bachelor’s degree in Engineering and strong communication skills; familiarity with ERP/CRM systems (Oracle-based ERP, Globalshop) is a plus.

Qualifications

• Bachelor's degree in Engineering (Mechanical, Industrial, or related field preferred).
• Strong interpersonal, communication, and problem-solving skills.
• Ability to interpret and update technical drawings and specifications.
• Willingness to learn Oracle-based ERP and Globalshop; limited travel.

Responsibilities

• Support the Director of Sales in developing customer-specific solutions.
• Interface with customers to gather technical requirements and provide feedback.
• Review, modify, and tolerance engineering prints in collaboration with internal teams.
• Participate in design reviews, material selection, and feasibility assessments.
• Learn and apply knowledge of acoustics, materials, and manufacturing processes.
• Coordinate with R&D and Engineering to support new product launches and technical problem-solving.
• Assist in the RFQ and quoting process with accurate technical inputs.
• Maintain customer records, technical documentation, and updates in ERP and CRM systems.
• Use internal ERP tools (Oracle-based) and Globalshop for pricing, order entry, and tracking.
• Conduct limited travel with the Director of Sales for key customer visits or technical meetings.
• Ensure all activities comply with company QMS and EMS policies.

Skills

Customer-facing

Interpersonal communication

Problem solving

Attention to detail

Teamwork

Learning aptitude

Education

Bachelor's degree in Engineering

Tools

Oracle-based ERP

Globalshop

Microsoft Office

Job description

Blachford is seeking a Sales Engineer to support the Director of Sales and customers by developing and implementing custom-engineered solutions. You will interface with customers to gather technical requirements, review engineering prints, contribute to design reviews, and help with RFQ inputs and product launches.

The role requires a Bachelor’s degree in Engineering and strong communication skills; familiarity with ERP/CRM systems (Oracle-based ERP, Globalshop) is a plus.