Solutions Engineer

Inforcer; United States; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Inforcer is seeking a talented Solutions Engineer to lead technical pre-sales engagements across the sales cycle. You will demonstrate Microsoft 365 solutions, collaborate with Account Executives, and translate complex concepts into clear business value for MSP partners and customers.

The role combines deep technical expertise with strong commercial awareness, supporting onboarding and ensuring a smooth transition from pre-sales to post-sales.

Qualifications

• Deep knowledge of Microsoft 365 architecture, administration and optimization.
• Experience with security, compliance and governance in Microsoft 365.
• Proven background in pre-sales, solutions engineering, or solutions architecture.
• Ability to map customer challenges to technical solutions and business outcomes.

Responsibilities

• Lead technical pre-sales engagements across the sales cycle.
• Deliver product demonstrations, workshops, and technical presentations to MSP partners and prospects.
• Translate complex Microsoft 365 concepts into clear, business-focused value propositions.
• Collaborate with Account Executives to qualify opportunities and shape technical solutions.
• Support onboarding and early-stage adoption to ensure a smooth transition from pre-sales to post-sales.
• Feed market and customer insights back into product development and sales strategy.
• Stay up to date with Microsoft 365 developments and best practices.

Skills

Microsoft 365 expertise

Entra/Intune/Defender/SharePoint

Security/governance best practices

Solutions engineering

Pre-sales experience

Discovery/design support

Commercial awareness

Presentation/communication

Job description

About Us

inforcer is one of the fastest growing technology organisations in the world and a leading provider of cutting-edge cybersecurity and AI solutions to support the SMB market. We provide MSPs (Managed Service Providers) with the fundamental technology they need to manage and secure Microsoft 365 at scale and deliver AI services. Our mission is to beinforcedin every MSP!

About the Role

We are seeking a talented and motivated Solutions Engineer to join our team. This is a highly pre-sales focused role where you will act as the technical lead across the sales process, supporting MSPs and partners in understanding the value of inforcer within the Microsoft ecosystem. You will combine deep Microsoft 365 expertise with strong commercial awareness, helping to shape technical conversations, influence decision making, and drive successful outcomes. If this sounds like you, we’d love to hear from you.

What you’ll be doing

• Lead technical pre-sales engagements, acting as the subject matter expert across the sales cycle

• Partner closely with Account Executives to qualify opportunities and shape technical solutions aligned to customer needs

• Deliver product demonstrations, workshops, and technical presentations to MSP partners and prospects

• Translate complex Microsoft 365 concepts into clear, commercially relevant value propositions

• Support technical discovery processes, identifying customer challenges and mapping them to inforcer solutions

• Act as a trusted technical advisor to prospects and partners throughout the evaluation process

• Support onboarding and early-stage adoption to ensure a strong transition from pre-sales to post-sales

• Feed market and customer insight back into product development and sales strategy

• Stay up to date with Microsoft 365 developments, new features, and best practices

What We Can Offer You

We believe people leave organisations when learning stops. We promise a steep and continuous learning curve to both challenge and develop our people. You are responsible for your own learning, but you’ll be surrounded by exceptional people and strong enablement, if you choose to lean into it, in an environment where it’s safe to make mistakes, try new things, and improve. Real impact:We operate in a high-trust and autonomous environment where you can make a real impact and difference in your role and across the company. Transparency and Honesty:We believe honest and clear communication creates a highly collaborative culture. It gives you the “why” we make decisions and allows you to effectively make your own. We won’t pull the wool over your eyes, we are a fast-growing start-up that comes with its own unique challenges, but we all work hard to solve them, together, as a team. A+ Global Team:Our people power every part of our business, and we look for individuals who bring genuine passion to their role and operate at their very best. A-players thrive when surrounded by other A-players. Our level of growth and rate of change can be hard work and challenging, but you’ll be surrounded with exceptional people that are always happy to help. Regular Team Socials:We celebrate our team, our milestones, promotions and achievements with social events every month. Employee Recognition:Programs to recognise and reward our top contributors for their achievementsand efforts. We live our company values every day and reward those people who embody them.

Skills We Need for This Role

• Deep expertise in Microsoft 365, including architecture, administration, and optimisation

• Strong knowledge across Microsoft Entra, Intune, Defender, SharePoint, and Purview (Copilot experience is a plus)

• Strong understanding of Microsoft 365 security, compliance, and governance best practices

• Proven experience in technical pre-sales, solutions engineering, or solutions architecture roles

• Experience supporting complex sales cycles, including discovery, solution design, and technical validation

• Strong commercial awareness with the ability to align technical solutions to business outcomes

• Excellent presentation and communication skills, with the ability to influence both technical and non-technical stakeholders

• Strong problem-solving skills and attention to detail

inforcer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees