Sales Engineer

inforcer; United States; On-site; USD 110,000 - 160,000; Full time

Job summary

inforcer is seeking a talented Sales Engineer to join our team in a pre-sales role, engaging with MSP partners to deliver product demonstrations and discovery sessions. You will prove value through PoCs, ROI analyses, and trusted advisory support throughout the customer journey.

As a key member of the team, you will drive MSP adoption, support the sales cycle, and help MSPs realise the full value of inforcer, including community engagement on platforms like Discord and ongoing enablement for

Qualifications

• Proven experience in presales, technical consulting, or solution engineering in the SaaS cyber security space.
• Experience delivering engaging product demos and technical presentations to technical and non-technical audiences.
• Strong consultative skills to translate technical features into business value and ROI for MSPs.
• Excellent communication, collaboration, and problem-solving abilities.
• Experience supporting sales cycles, including discovery, solution mapping, and objection handling.
• Growth mindset and passion for continuous learning.

Responsibilities

• Lead Presales Engagements: Deliver tailored, high-impact product demonstrations for multi-tenant management, security, and operations.
• Technical Discovery & Solution Mapping: Engage with prospects to map requirements to inforcer’s features and benefits.
• Proof of Value: Develop PoCs, technical deep-dives, and ROI analyses to demonstrate MSP value.
• Trusted Advisor: Guide MSPs through evaluations, onboarding, and enablement.
• Community Advocacy: Drive engagement within Microsoft 365 and MSP communities (Discord).
• Sales Collaboration: Work with sales to respond to RFPs and contribute to solution design workshops.
• Feedback Loop: Gather customer input and relay insights to product teams.
• Enablement & Training: Deliver sessions for partners and internal teams on Microsoft 365 and inforcer best practices.
• Stay Current: Keep up with Microsoft 365 developments and industry best practices.

Skills

Presales experience

Technical consulting

Solution engineering

SaaS cybersecurity

MSP experience

Product demo delivery

ROI storytelling

Communication skills

Sales support

Continuous learning

Tools

Discord

Job description

inforcer is one of the fastest growing technology organisations in the world and a leading provider of cutting-edge cybersecurity and AI solutions to support to the SMB market. We provide MSPs (Managed Service Providers) with the fundamental technology they need to manage and secure Microsoft 365 at scale and deliver AI services. Our mission is to be inforced in every MSP!

About the Role

We are seeking a talented and motivated Sales Engineer to join our team. In this pre-sales role, you will be at the forefront of engaging with prospective and existing MSP partners—delivering compelling product demonstrations, leading technical discovery sessions, and proving the value of inforcer for multi-tenant management. You’ll play a pivotal role in driving adoption, supporting the sales cycle, and acting as a trusted advisor throughout the customer journey. If this sound like you, we’d love to hear from you.

What you’ll be doing

• Lead Presales Engagements: Deliver tailored, high-impact product demonstrations that showcase inforcer’s capabilities for multi-tenant management, security, and operational efficiency.
• Technical Discovery & Solution Mapping: Engage with prospects to understand their business and technical requirements, mapping these to inforcer’s features and benefits.
• Proof of Value: Develop and present proof-of-concept solutions, technical deep-dives, and ROI analyses to demonstrate how inforcer addresses MSPs’ pain points.
• Trusted Advisor: Guide MSPs through technical evaluations, onboarding, and enablement—helping them realise the full value of inforcer.
• Community Advocacy: Drive engagement within the Microsoft 365 and MSP community, especially via online platforms like Discord, to support partner learning and enablement.
• Sales Collaboration: Work closely with the sales team to respond to RFPs, technical questionnaires, and participate in solution design workshops.
• Feedback Loop: Gather customer feedback and relay insights to the product team to inform ongoing development and innovation.
• Enablement & Training: Deliver presentations, workshops, and enablement sessions for partners and internal teams to upskill on Microsoft 365 and inforcer best practices.
• Stay Current: Keep up to date with Microsoft 365 developments, new features, and industry best practices to ensure inforcer remains at the cutting edge

What We Can Offer You

Steep Learning curve

We believe people leave organisations when learning stops. We promise a steep and continuous learning curve to both challenge and develop our people. You are responsible for your own learning, but you’ll be surrounded by exceptional people and strong enablement, if you choose to lean into it, in an environment where it’s safe to make mistakes, try new things, and improve.

Real impact

We operate in a high-trust and autonomous environment where you can make a real impact and difference in your role and across the company.

Transparency and Honesty

We believe honest and clear communication creates a highly collaborative culture. It gives you the “why” we make decisions and allows you to effectively make your own. We won’t pull the wool over your eyes, we are a fast-growing start-up that comes with its own unique challenges, but we all work hard to solve them, together, as a team.

A+ Global Team

Our people power every part of our business, and we look for individuals who bring genuine passion to their role and operate at their very best. A-players thrive when surrounded by other A-players. Our level of growth and rate of change can be hard work and challenging, but you’ll be surrounded with exceptional people that are always happy to help.

Regular Team Socials

We celebrate our team, our milestones, promotions and achievements with social events every month.

Employee Recognition

Programs to recognise and reward our top contributors for their achievements and efforts. We live our company values every day and reward those people who embody them.

Skills We Need for This Role

• Proven experience in presales, technical consulting, or solution engineering in the SaaS cyber security space. Experience with MSPs or Microsoft 365 would be beneficial.
• Experience in delivering engaging product demos and technical presentations to both technical and non-technical audiences.
• Strong consultative skills—able to translate technical features into clear business value and ROI for MSPs.
• Excellent communication, collaboration, and problem-solving abilities.
• Experience supporting sales cycles, including discovery, solution mapping, and objection handling.
• A growth mindset and passion for continuous learning.

inforcer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.