Sales Engineer

Inforcer; Cerritos (CA); On-site; USD 90,000 - 150,000; Full time

Job summary

inforcer is a fast-growing tech company delivering cybersecurity and AI solutions for SMB MSPs. We seek a Sales Engineer to lead presales engagements, deliver product demonstrations, and map customer needs to inforcer features.

You will develop proof‑of‑value, ROI analyses, and act as a trusted advisor throughout the customer journey. You’ll collaborate with the sales team on RFPs, enablement sessions, and participate in solution design workshops while driving community engagement within the

Qualifications

• Presales experience in the SaaS cybersecurity or MSP space is preferred.
• Ability to deliver engaging product demonstrations to technical and non-technical audiences.
• Strong capability to map customer requirements to product features and ROI.

Responsibilities

• Lead presales engagements with tailored product demonstrations for multi-tenant management and security.
• Conduct technical discovery and mapping to features and benefits.
• Develop POC solutions and ROI analyses to prove value for MSPs.
• Act as trusted advisor through evaluations and onboarding.
• Drive Microsoft 365 and MSP community engagement to support learning.
• Collaborate with sales to respond to RFPs and run solution design workshops.
• Gather customer feedback to inform product development.
• Deliver enablement sessions on Microsoft 365 and inforcer best practices.
• Stay current with Microsoft 365 developments and industry best practices.

Skills

Presales experience

Product demos

Technical discovery

ROI analysis

MSP collaboration

Microsoft 365

Job description

About Us

inforcer is one of the fastest growing technology organisations in the world and a leading provider of cutting‑edge cybersecurity and AI solutions to support to the SMB market. We provide MSPs (Managed Service Providers) with the fundamental technology they need to manage and secure Microsoft 365 at scale and deliver AI services. Our mission is to be inforced in every MSP!

About the Role

We are seeking a talented and motivated Sales Engineer to join our team. In this pre‑sales role, you will be at the forefront of engaging with prospective and existing MSP partners—delivering compelling product demonstrations, leading technical discovery sessions, and proving the value of inforcer for multi‑tenant management. You’ll play a pivotal role in driving adoption, supporting the sales cycle, and acting as a trusted advisor throughout the customer journey. If this sound like you, we’d love to hear from you.

Whatyou’llbe doing

• Lead Presales Engagements: Deliver tailored, high-impact product demonstrations thatshowcaseinforcer’scapabilities for multi-tenant management, security, and operational efficiency.

• Technical Discovery & Solution Mapping: Engage with prospects to understand their business and technical requirements, mapping these toinforcer’sfeatures and benefits.

• Proof of Value: Develop and present proof‑of‑concept solutions, technical deep‑dives, and ROI analyses todemonstratehow inforcer addresses MSPs’ pain points.

• Trusted Advisor: Guide MSPs through technical evaluations, onboarding, and enablement—helping them realise the full value of inforcer.

• Community Advocacy: Drive engagement within the Microsoft 365 and MSP community, especially via online platforms like Discord, to support partner learning and enablement.

• Sales Collaboration: Work closely with the sales team to respond to RFPs, technical questionnaires, andparticipatein solution design workshops.

• Feedback Loop: Gather customer feedback and relay insights to the product team to inform ongoing development and innovation.

• Enablement & Training: Deliver presentations, workshops, and enablement sessions for partners and internal teams to upskill on Microsoft 365 and inforcer best practices.

• Stay Current: Keep up to date with Microsoft 365 developments, new features, and industry best practices to ensure inforcerremainsat thecutting edge

What We Can Offer You

Steep Learning curve: We believe people leave organisations when learning stops. We promise a steep and continuous learning curve to both challenge and develop our people. You are responsible for your own learning, but you’ll be surrounded by exceptional people and strong enablement, if you choose to lean into it, in an environment where it’s safe to make mistakes, try new things, and improve.

Real impact: We operate in a high-trust and autonomous environment where you can make a real impact and difference in your role and across the company.

Transparency and Honesty: We believe honest and clear communication creates a highly collaborative culture. It gives you the “why” we make decisions and allows you to effectively make your own. We won’t pull the wool over your eyes, we are a fast‑growing start‑up that comes with its own unique challenges, but we all work hard to solve them, together, as a team.

A+ Global Team: Our people power every part of our business, and we look for individuals who bring genuine passion to their role and operate at their very best. A-players thrive when surrounded by other A-players. Our level of growth and rate of change can be hard work and challenging, but you’ll be surrounded with exceptional people that are always happy to help.

Regular Team Socials: We celebrate our team, our milestones, promotions and achievements with social events every month.

Employee Recognition: Programs to recognise and reward our top contributors for their achievements and efforts. We live our company values every day and reward those people who embody them.

Skills We Need for This Role

• Proven experience in presales, technical consulting, or solution engineering in the SaaS cyber security space. Experience with MSPs or Microsoft 365 would be beneficial.

• Experiencein delivering engaging product demos and technical presentations to both technical and non-technical audiences.

• Strong consultative skills—able to translate technical features into clear business value and ROI for MSPs.

• Excellent communication, collaboration, and problem‑solving abilities.

• Experience supporting sales cycles, including discovery, solution mapping, and objection handling.

• A growth mindset and passion for continuous learning.

inforcer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.