Solutions Engineer

levelaccess; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability coverage

Retirement match

Flexible paid time off

Paid parental leave

Remote work stipend

Professional development reimbursement

Job summary

Level Access is seeking a pre-sales engineer to guide enterprise customers through a digital accessibility program. You will partner with sales and customer success to shape technical strategy, deliver demos, and architect solutions that connect our platform and services to customer goals.

This role engages executives, developers, designers, and program owners to raise accessibility maturity at scale, build pilots, and drive measurable impact, while staying fluent in web technologies and

Qualifications

• 3+ years in a technical pre-sales or solution consulting role within SaaS, DevOps, or compliance domains.
• Track record of leading enterprise technical conversations with C-Suite, development, design, legal, and procurement stakeholders.
• Working knowledge of web technologies (HTML, CSS, JavaScript frameworks) and API integrations.
• Familiarity with CI/CD pipelines, automated testing, and agile delivery models.
• Strong communication and storytelling skills, with the discipline to understand "why" before showing "how."
• Ability to balance technical depth with business acumen in fast-paced, high-growth environments.

Responsibilities

• Lead technical discovery to surface business drivers, accessibility maturity, and success criteria.
• Design and present tailored solutions that map the platform, integrations, and services to specific customer challenges.
• Deliver demonstrations focused on value outcomes rather than feature lists.
• Build proof-of-concepts or pilots that demonstrate measurable impact.
• Act as a subject matter expert on accessibility standards, automation, and program governance.
• Relay customer insight back to Product and Product Marketing teams.

Skills

Pre-sales experience

Technical storytelling

Web technologies

API integrations

CI/CD familiarity

Communication skills

Job description

Role overview

A pre-sales engineering role guiding enterprise customers through a digital accessibility program. The position partners with sales and customer success to shape technical strategy, deliver demonstrations, and architect solutions that connect a platform and services to each customer's goals. Engagement spans executives, developers, designers, and program owners, helping them improve accessibility maturity at scale.

Responsibilities

• Lead technical discovery to surface business drivers, accessibility maturity, and success criteria.
• Design and present tailored solutions that map the platform, integrations, and services to specific customer challenges.
• Deliver demonstrations focused on value outcomes rather than feature lists.
• Build proof-of-concepts or pilots that demonstrate measurable impact.
• Act as a subject matter expert on accessibility standards, automation, and program governance.
• Relay customer insight back to Product and Product Marketing teams.

Requirements

• 3+ years in a technical pre-sales or solution consulting role within SaaS, DevOps, or compliance domains.
• Track record of leading enterprise technical conversations with C-Suite, development, design, legal, and procurement stakeholders.
• Working knowledge of web technologies (HTML, CSS, JavaScript frameworks) and API integrations.
• Familiarity with CI/CD pipelines, automated testing, and agile delivery models.
• Strong communication and storytelling skills, with the discipline to understand "why" before showing "how."
• Ability to balance technical depth with business acumen in fast-paced, high-growth environments.

Nice to have

• Knowledge of WCAG, Section 508, ADA, or other accessibility frameworks.
• Willingness to travel up to 30%.

Benefits and work setup

• Full-time salaried position eligible for incentive compensation such as bonus, commission, or KPI plans.
• For U.S. and Canada team members: medical, dental, and vision insurance, life and disability coverage (STD/LTD), retirement match, flexible paid time off, paid parental leave, a remote work stipend, and professional development reimbursement.
• Benefits in other locations are tailored to local regulations and employment status.