Solutions Engineer

Molg; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative company seeks a Solutions Engineer to act as a vital technical liaison between product and customers. This role is perfect for someone who excels at translating complex technical concepts into actionable deliverables. You will manage customer interactions, develop essential documentation, and ensure smooth project execution. Collaborating with cross-functional teams, you will help refine processes and contribute to scalable implementations of cutting-edge automation technology. If you are detail-oriented and thrive in dynamic environments, this opportunity is for you.

Qualifications

• Experience in technical communication and project management.
• Ability to translate technical capabilities into customer-facing documents.

Responsibilities

• Serve as the main technical point of contact for customers.
• Develop and standardize key technical documentation templates.

Skills

Technical Communication

Project Management

Cross-functional Collaboration

Documentation Skills

Customer Engagement

Education

Bachelor's Degree in Engineering or Related Field

Tools

Documentation Software

Project Management Tools

Job description

As a Solutions Engineer at Molg, you’ll serve as the technical bridge between our product and our customers. This is a cross-functional, detail-oriented role ideal for someone who thrives on translating complex technical capabilities into real-world projects. In this role you will:

• Serve as the main technical point of contact for customers, managing the handoff from business development to deployment.

• Translate internal product capabilities into clear, customer-facing deliverables such as product data sheets, deployment plans, and pilot reports.

• Develop and standardize key technical documentation templates, including pilot reports and deployment guides, to support repeatable and scalable execution.

• Coordinate logistics and execution for site installations, including working with electricians, facilities staff, and customer stakeholders.

• Communicate proactively and credibly with external teams, setting realistic expectations and helping customers understand what is technically possible.

• Collaborate cross-functionally with Molg engineers and product teams to capture feedback, identify blockers, and refine deployment processes.

• Contribute to project execution and documentation, supporting repeatable, scalable rollouts of Molg’s automation technology.

• Think critically about edge cases, compliance, and customer constraints—and help design processes that allow our systems to succeed in varied environments.