Solutions Engineer

IONIX; United States; Remote; USD 110,000 - 170,000; Full time

Job summary

IONIX is seeking a Solutions Engineer who partners with sales teams to connect a cybersecurity platform’s capabilities with the practical needs of enterprise customers. The role blends technical discovery, solution design, product demonstrations, and stakeholder guidance across security and executive audiences.

You will help evaluate use cases and communicate how the technology can address complex security challenges in a fast-moving, globally oriented environment.

Qualifications

• Strong technical communication skills to explain security topics clearly.
• Strong business communication when working with customers and sales teams.
• Ability to guide both technical practitioners and senior security leaders.
• Ability to evaluate requirements and map them to product capabilities.
• Comfort working in a fast-paced environment with global enterprise customers.

Responsibilities

• Support sales teams as a technical subject-matter partner.
• Demonstrate platform features and capabilities to prospects.
• Assess customer needs and identify use cases for the platform.
• Collaborate with cybersecurity researchers, security leaders, and architects.
• Translate technical concepts into clear business-oriented language for varied audiences.
• Help drive customer understanding and adoption of next-gen cybersecurity technology.

Skills

Technical communication

Business communication

Guiding hands-on practitioners

Requirements mapping

Global enterprise adaptation

Job description

This Solutions Engineer role partners with sales teams to connect a cybersecurity platform’s capabilities with the practical needs of prospective enterprise customers. The work combines technical discovery, solution design, product demonstrations, and stakeholder guidance across security and executive audiences. You will help evaluate use cases and communicate how the technology can address complex security challenges in a fast-moving, globally oriented environment.

Responsibilities

• Support sales executives as a technical subject-matter partner throughout customer engagements.
• Demonstrate platform features and explain capabilities to prospective customers.
• Assess customer needs and identify use cases where the platform can provide an appropriate solution.
• Work directly with cybersecurity researchers, application security and incident response leaders, security architects, and executive security stakeholders.
• Translate technical concepts into clear business-oriented communication for varied audiences.
• Help advance customer understanding and adoption of next-generation cybersecurity technology.

Requirements

• Strong technical communication skills and the ability to explain complex security topics clearly.
• Strong business communication skills when working with customer and sales stakeholders.
• Comfort guiding hands-on technical practitioners as well as senior security leaders.
• Ability to evaluate requirements, match them to product capabilities, and frame practical solution approaches.
• Adaptability and confidence working in a fast-paced environment with global enterprise customers.