Solutions Engineer

Microblink; United States; Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Flexible work options

Unlimited PTO

Equity

Job summary

Microblink, a global Identity Intelligence OS, seeks a Solutions Engineer to bridge Sales, Customer Success, and Product. You will craft onboarding journeys, design technical solutions, and build trust across client ecosystems for long-term success.

You’ll lead end-to-end technical delivery, deliver tailored demos, and collaborate with Product and Engineering to continuously improve offerings. This is a high-growth role with flexible remote/hybrid options and equity opportunities.

Qualifications

• 5–8 years of experience as a Sales Engineer, Solutions Engineer, or similar technical role.
• 2+ years in Identity Verification (IDV) or Identity and Access Management (IAM).
• Experience supporting both pre-sales and post-sales engagements, including demos, RFP responses, and discovery sessions.
• Excellent customer-facing skills across multiple levels and departments in large orgs.
• Strong technical acumen with APIs, web, iOS, Android, and system integration.

Responsibilities

• Partner with Sales and Customer Success to shape deal and account strategy and lead onboarding experiences.
• Lead with a solutions-first mindset—ask questions to align implementations with business outcomes.
• Serve as the technical DRI throughout design, QA, and deployment phases.
• Collaborate with Product, Engineering, and Support to share insights and drive product improvements.
• Own technical components of RFPs, RFIs, and solution proposals.
• Deliver customized product demos across web, iOS, Android, and cloud platforms.

Skills

Sales engineering

Customer-facing

Presentation skills

APIs knowledge

Web/mobile integration

Job description

At Microblink, helping our customers get the most value out of our products starts with a deep understanding of their needs and a proactive, partnership-driven approach. As Solutions Engineer you’ll work at the intersection of Sales, Customer Success, and Product, crafting seamless onboarding journeys, designing technical solutions, and building lasting trust.

From the very first discovery call through implementation and expansion, you’ll serve as the technical voice and strategic partner, ensuring that our solutions are integrated smoothly into our clients' ecosystems and primed for long-term success.

A little bit about us:

Microblink is the Identity Intelligence OS that establishes Know Your Actor: control over people and agents, how risk is assessed, and how decisions are made across digital journeys. Built for an adversarial AI era, Microblink replaces static verification with continuous identity control. As the only solution spanning IDs, biometrics, and payment cards, Microblink delivers a real-time command center where signals, policies, and decisioning can be calibrated with granular precision. Companies use Microblink to adapt faster than fraud, optimize outcomes over time, and enforce trust at scale across onboarding, authentication, and every moment in between. In 2025, Microblink processed 2.9 billion identities across 195+ countries. Its proprietary Fraud Lab generates 100,000+ images monthly for training and testing models, achieving 100% deepfake detection in DHS-powered testing.

Interested in learning more? Explore our tech in action.

Here’s what you’ll do:

• Partner closely with our Sales and Customer Success teams to shape deal and account strategy, while leading white-glove onboarding experiences.
• Lead with a solutions-first mindset—asking the right questions to understand a client’s goals, and proposing implementation paths that align with their business outcomes.
• Act as the technical DRI and trusted advisor throughout the solution delivery lifecycle: from designing workflows and implementation to QA and deployment.
• Collaborate cross-functionally with Product, Engineering, and Support to share insights, advocate for client needs, and drive continuous product improvement.
• Own and complete technical components of RFPs, RFIs, and solution proposals.
• Deliver compelling, customized product demos based on a vertical and use case with the ability to weave in technical recommendations across web, iOS, Android, and cloud platforms.

You'll be successful in this role if you:

• Have 5–8 years of experience as a Sales Engineer, Solutions Engineer, or in a similar customer-facing technical role.
• Hold 2+ years of experience in the Identity Verification (IDV) or Identity and Access Management (IAM) space.
• Experience supporting customers throughout both pre-sales and post-sales engagements, including product demos, RFP responses, technical discovery sessions, implementation, and hypercare.
• Have exceptional customer-facing skills and the ability to engage across multiple levels and departments within large organizations.
• Are a confident presenter with excellent communication skills, both verbal and written.
• Possess strong technical acumen, with working knowledge of APIs, web development, iOS, Android, and system integration.
• Thrive in high-growth, fast-paced environments and are comfortable navigating ambiguity and building from scratch.
• Are action-oriented, creative, and passionate about solving customer problems with a solutions-first mindset.

Here’s what you’ll gain if you join us:

• Become part of a global B2B SaaS identity company where your contributions truly make an impact- a high-performing, people-first culture that values growth, fosters learning, and rewards success.
• Enjoy flexible work arrangements—work remotely, hybrid, or from one of our offices, depending on your preference.
• Unlimited PTO to support work-life balance.
• Region-specific benefits tailored to your location.
• Equity.

Microblink LLC is an equal opportunity employer committed to diversity and inclusion in the workplace. This policy applies to all employment practices within our organization, from hiring to the end of your business relationship with us. Accordingly, this job advertisement is equally applicable to all people and Microblink will make a hiring decision based solely on qualifications, merit, and business needs. We prohibit discrimination of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws, as well as our internal policies and culture.

For detailed information on how we process personal data, please read our Privacy Policy https://microblink.com/privacy-policy/ or reach out to our Data Protection Officer at [e-mail].