Manager, Solutions Engineering

BigID

Los Angeles (CA)

Hybrid

USD 180,000 - 195,000

Full time

14 days+

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Benefits offered by this job

Flexible PTO

Employer-covered medical, dental, and vision

401K options

Quarterly volunteer days

Job summary

A leading data security solutions firm in Los Angeles is looking for a Solution Engineering team leader to manage a dynamic team. The ideal candidate will have a minimum of 5 years of management experience and a strong background in sales engineering, particularly in data privacy and security. This role focuses on mentoring and team development while ensuring successful engagement with customers. Competitive compensation and benefits are provided, including flexible work arrangements.

Qualifications

5+ years of management experience.
10+ years industry experience in sales engineering or related experience.
Strong sense of ownership over customer results.

Responsibilities

Manage and mentor a team of Sales Engineers.
Collect insights from customers to improve products.
Coach team members and promote from within.

Skills

Team leadership

Customer focus

Excellent communication

Technical concept communication

Problem-solving

Tools

RDBMS systems

MongoDB

Cassandra

Docker

AWS

Job description

Direct message the job poster from BigID

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We’re leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next‑gen technology. BigID has been recognized for:

BigID Named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
DUNS 100 Best Tech Companies to Work for
Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers & Editors Choice Awards
2024 Inc. 5000 list for the 4th consecutive year!
Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity

At BigID, our team is the foundation of our success. Join a people‑centric culture that is fast‑paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

Who we seek:

BigID is seeking a customer‑facing, Solution Engineering team leader to the West region. Candidates should be focused on creating a strong team environment while enabling each SE to grow and contribute to the overall success of the territory. A minimum of 3 years in a previous leadership role(s) is required. Specialty in a technical or consultative position around security, privacy or governance is a plus. BigID foundationally believes that leadership is driven by example: a “player‑coach” mentality is non‑negotiable.

We're looking for someone local to PDT for this role.

What you’ll do:

Manage and mentor a team of 3–6 Sales Engineers
Hire and retain the best talent from across the industry
Recognize and reward leadership, promoting team members along the defined career path.
Gather insights from customers, determine product gaps and work closely with PM/R&D to improve our products
Stay up to date with current and future market trends, competition and regulatory developments
Collect and share knowledge within the team
Determine training needs for overall team and individuals
Coach other team members where possible
Report on group activities and trends
Continuously review and improve our POC process with the goal of reducing our time to close and overall success
Generate and / or review post POC summary reports. Share findings and take action where needed
Continuously review and improve Demo flows / messaging
Expand quality and quantity of all pre‑sales collateral
Update demo env to showcase new product functionality, verticals and unique customer use cases
Maintain content of RFP answer libraries to reduce response times
Contribute to building Brand awareness
Coordinate our customer engagements closely with sales, support, services
Identify all potential areas of improvement (approach, process, execution) within presales
Review need for special tools or scripts that can make our life easier during POC's

What you’ll bring:

5+ years of management experience
10+ years industry experience in sales engineering or related experience
Relevant experience in one or more of the disciplines of data privacy, data security, or data governance
Prior experience in selling software to Fortune 500
Ability to work independently in a fast paced environment
Positive attitude, customer focus, and strong sense of ownership over customer results
Excellent customer‑facing communication and organization skills
Ability to describe complex technical concepts to diverse audiences: executives, business stakeholders and technology practitioners
Passion for demonstrating solutions and ability to provide technical input during the sales process
Some prior experience with one or more of the following: RDBMS systems, no‑SQL data‑stores (MongoDB, Cassandra, DynamoDB), Hadoop technologies (such HDFS, Hive, HBase), cloud technologies (AWS EMR, S3, DynamoDB, Redshift, Azure file and blob storage, etc.)
Prior experience with Identity and Access Management or Data Loss Prevention tools is a plus
Experience with Linux or container frameworks (such as Docker) is a strong plus

Our Values:

We look for people who embody our values - Care, Do,Try & Shine.

Care - We care about our customers and each other
Do - We do what it takes to make a positive impact
Try - We try our best and we don’t give up
Shine - We shine and make it our mission to always stand out

US Roles: The annual base salary range is $180,000 – $195,000. Salaries will vary based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance.

💻 Work from home with a global remote‑first community

🏝️ Flexible PTO and Quarterly Volunteer Days

🏥 100% employer‑covered medical, dental, and vision options available to you

🐶 Additional insurance benefits like pet insurance and legal assistance

💰 Fidelity Employer Sponsored 401K

We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.

Job Candidate Privacy Notice

Must be able to exercise independent judgment with little or no oversight.

BigID is an E-Verify Participant.

Seniority level