Solutions Engineer

Cloudera; United States; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Generous PTO Policy

Flexible WFH Policy

Unplugged Days

Mental & Physical Wellness programs

Phone and Internet Reimbursement

Continued Career Development

Competitive Benefits

Paid Volunteer Time

Job summary

Cloudera in the United States seeks a Solutions Engineer to lead the technical sales process, from initial meetings to post-sales success, leveraging deep data platform expertise to craft customer-focused solutions.

You will demonstrate Cloudera technology, architect reference solutions, and collaborate with account teams to deliver measurable business outcomes while evangelizing our vision across conferences and webinars.

Qualifications

• Bachelor's degree in Computer Science, Engineering or related field.
• 5+ years in a customer-facing or technical sales context.
• Experience with Big Data, data platforms, and cloud services.

Responsibilities

• Own the technical sales process from introductory meetings to post-sales (customer satisfaction, upselling, and renewals).
• Discsvering new use cases for Cloudera’s technology with customers.
• Designing solutions for customers’ needs using Cloudera technologies, based on reference architectures.
• Demonstrating Cloudera products to inspire customer decisions.
• Partnering with Account Managers to show customer value and drive renewals.
• Presenting product roadmap and vision to customers.
• Interfacing with other Cloudera teams to ensure a single voice.
• Advocating for customer needs to Product Management and Engineering.
• Participating in conferences, meetups, webinars, blogs.

Skills

Big Data

Data Warehousing

Cloud platforms

Java / OO

Python

Spark

Kafka

Kubernetes

Education

Bachelor's degree in Computer Science or Engineering

Tools

Linux/Unix

SQL

CI/CD

Cloud services (AWS/Azure/GCP)

Hadoop ecosystem

Job description

Business Area: Sales Engineering Seniority Level: Mid-Senior level Job Description: At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises. Cloudera's Solutions Engineers are the technical leaders in the sales account team. We are responsible for securing the technical win in each sales opportunity and for building an ongoing relationship with our customers to ensure their success with Cloudera technologies. You will use your strong technical skills and business acumen to understand customers’ challenges, design solutions and demonstrate how Cloudera technology can change their business. If you have a passion for technology and data, come join us!

As a Solutions Engineer, you will:

• Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals)
• Supporting the technical needs of customers including discovering new use cases for Cloudera’s technology
• Designing solutions for your customers’ needs using Cloudera technologies, based on reference architectures and common patterns
• Demonstrating Cloudera products in a way that inspires your customers to say “yes” to Cloudera
• Partnering with your Account Managers to show your customers the true value of a Cloudera solution and drive successful sales
• Presenting product roadmap and vision to inspire your customers to think bigger
• Interfacing with other Cloudera teams to ensure your customers hear one Cloudera voice
• Advocating for your customers’ needs to Product Management and Engineering
• Participating in external publicity and evangelism (conferences, meetups, webinars, blogs)
• Achievements are aligned to a team goal with annual sales targets, as well as to your participation in knowledge exchange with peers and the wider community.

We’re excited about you if you have:

• A passion for using technology to make a difference to people and organisations. We'll supply some amazing tools to help you with this, and you'll provide the connection to use cases, which make it real for your customers
• A minimum of 5 years experience in a customer-facing role, ideally in a technical sales context
• A University degree in Computer Science, Engineering or a related field
• Experiencing the entire lifecycle from gathering and understanding business requirements to design to technology evaluation to pilot program to implementation to production maintenance and support
• Confidence working with customers and public speaking on Cloudera’s vision, proposed architectures and business outcomes to all levels
• Ability to be technically hands-on and have a problem solving personality
• Excellent written and verbal communication skills
• Experience with the following technologies: Big Data, Data Warehousing or Relational Databases - Knowledge of the Cloudera Data Platform and the Hadoop ecosystem is a plus. One or more of the three major cloud service providers (AWS, Azure or GCP) - certification is a plus Practical experience with the full data lifecycle from data ingestion to data engineering, data warehouse, operational data store, data science and machine learning Knowledge around Operations, Infosec and Data Governance within the enterprise adopting hybrid cloud approach Unix/Linux expertise including solid OS and networking fundamentals Foundational experience with Java / OO programming, Python or other scripting languages Experience with Spark, Kafka, Flink, Hive, Impala and other open source projects Experience with Kubernetes Foundational experience with DevOps or MLOps

What you can expect from us:

• Generous PTO Policy
• Support work life balance with Unplugged Days
• Flexible WFH Policy
• Mental & Physical Wellness programs
• Phone and Internet Reimbursement program
• Access to Continued Career Development
• Comprehensive Benefits and Competitive Packages
• Paid Volunteer Time
• Employee Resource Groups

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