Solutions Engineer

Flint; San Francisco (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

20 PTO days a year

Full health benefits

Lunch and snacks

Dog-friendly office

Job summary

A leading tech company is seeking a Solutions Engineer in San Francisco. In this role, you'll work directly with customers to enhance their success using the company's platform. Key responsibilities include providing technical support during the implementation phase, building sales demos, and ensuring a world-class customer experience. Ideal candidates have a web development background with solid experience in React and TypeScript, complemented by excellent communication skills. This position offers competitive salary and benefits including health coverage and flexible work environment.

Qualifications

• Background in web development or customer-facing engineering role.
• Experience building in React and Tailwind CSS.
• Proficient in TypeScript and familiar with component-based architectures.
• Strong design eye and detail-oriented.

Responsibilities

• Work directly with customers to assist their success.
• Build sales demos and support implementation.
• Help customers with expanding usage and resolving issues.
• Drive the post-sales CRM tool management.

Skills

Web development background

Experience in React

Proficient in TypeScript

Excellent async communication

Tools

GitHub Copilot

Cursor

ChatGPT/Claude

Job description

The role

We're looking for a Solutions Engineer to work directly with customers to help them succeed with Flint. You will work with customers throughout the life cycle, through building sales demos, running point on implementation, assisting them with expanding their usage, and unblocking customers through support.

• Represent Flint in customer Slack channels, joining brainstorms, offering guidance, and helping shape their web presence.
• Leverage prompt engineering in Flint's platform to craft pixel-perfect, production-ready pages on time and on target, improving the efficacy of our AI agent.
• Assist with design system extraction of customer sites, fine-tuning the initial work Flint agents have done to derive design systems from customer sites.
• Triage and redirect complex questions and feature requests to the core engineering team, driving resolution back to the customer.
• Drive AI native customer life cycle through running the post-sales CRM tool, Pylon.
• Review competitor websites, identify assets, and partner with customers on landing page layouts that deliver their messaging with cohesive, high-quality content.
• Use GitHub Copilot, Cursor, and ChatGPT/Claude to accelerate development and maintain craftsmanship.

Basic Qualifications

• You have a background in web development or in a customer-facing engineering role.
• You have experience building in React and Tailwind CSS, and are comfortable inspecting web pages and debugging layout and style issues.
• You are proficient in TypeScript and familiar with component-based web architectures.
• You have held client-facing roles and are experienced collaborating directly with creative teams to build and launch sites.
• Ideally, you’ve built websites for at least 3 customers before and maintained and extended them over a significant time period.
• Extreme ownership - able to call out risks early, close the loop with customers without exception, provide proactive ETAs for assignments. Success in this role is prompt responsiveness and a world-class customer experience.
• You have excellent async communication skills (and are confident navigating Slack, especially external Slack channels and automations).
• You have an extremely strong eye for design and detail; nothing passes your eagle eye.
• You are able to prioritize effectively in dynamic, fast-changing environments.
• You are comfortable using an AI IDE (e.g. Cursor) as your primary coding tool.
• You genuinely enjoy fast-paced, early-stage environments where flexibility, focus, and creativity are key.

Preferred Qualifications

• Experience working with Pylon or Zendesk and more complex animations on websites
• Familiarity with Linear and Slack for project management
• Familiarity with AI agent development workflows and tools (e.g. Copilot, Cursor, LangChain, or similar)
• Motivated by impact — you take pride in delivering something tangible every day.

If you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in this job description, we encourage you to apply anyway.

Flint in the press

• TechCrunch - Oct 2025
• Business Insider - Nov 2025
• Pragmatic Engineer podcast - Dec 2025
• CNBC - Dec 2025
• Follow us on LinkedIn and X

What we offer

• Historic office in Jackson Square (with 2 rooftops and a shower) - tour virtually here
• A crazy upside-down battlestation - tour virtually here
• 20 PTO days a year and full health benefits
• Lunch and a fully stocked snack bar at the office, including Cometeer coffee pods
• Dog-friendly
• Competitive salary + equity — we stand by caring for our employees
• More benefits coming very soon.

Our Culture

We are an intensely creative team. After work, we are readers, photographers, singers, film critics, bakers, yoga teachers, interior designers, and more. Catch us in action at our launch party, rock climbing, celebrating birthdays, trivia nights, pilates, and more.