Solutions Engineer

Blue Wireless; Richmond (VA); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Hybrid work model

Office spaces

Working from home flexibility

Job summary

Blue Wireless, a global leader in wireless network solutions, seeks a Solutions Engineer in Richmond, VA. You’ll engage customers, align requirements with product capabilities, and support revenue growth with pre-sales engineering.

You’ll work with sales and internal teams to design scalable solutions across the Americas. You’ll need a technical degree and 2+ years in telecom pre-sales, with strong IP networking knowledge (CCNA).

Qualifications

• Technical Bachelor’s degree or equivalent in Telecommunications or related field.
• Minimum 2 years in a pre-sales/technical sales role within telecom.
• Strong IP networking knowledge (CCNA or equivalent).
• Able to build relationships with customers and colleagues.
• Strong commercial acumen with ability to assess solution viability.
• Willing to travel domestically and internationally.
• Fluent business English; Spanish/Portuguese a plus.

Responsibilities

• Provide pre-sales engineering support to understand customer needs and define requirements.
• Perform technical qualification of customer requirements against Blue Wireless capabilities.
• Act as a technical advisor during customer meetings and propose solution paths.
• Collaborate with clients to design solutions aligned with business objectives.
• Collaborate with Sales on solution design and commercial viability.
• Author and own technical proposals and documentation.
• Create and deliver technical presentations and product demonstrations.
• Build and maintain relationships with key customer technical stakeholders.
• End-to-end management of proofs of concepts.
• Champion customer needs internally to drive outcomes.
• Share industry knowledge with internal teams and stay current on trends.
• Provide training to sales teams on technical aspects of products and services.
• Gather feedback from potential clients for product development.

Skills

IP networking

CCNA

Customer engagement

Cross-functional collaboration

Fluent English

Education

Technical Bachelor's degree in Telecommunications or related field

Job description

Blue Wireless is a global leader in providing Wireless Network Solutions for Global Enterprises. With global coverage in over 80 countries, we are transforming the way LTE/5G and Starlink technology is used for connect branches, remote sites and vessels using wireless solutions.

Headquartered in Singapore with local operations in Australia, Malaysia, Netherlands, UK and United States, Blue Wireless makes the roll-out of projects a painless and predictable. But technology is only one part of our success story – our "secret sauce" is our people: our creativity, hands-on attitude, and our willingness to go above and beyond for our customers are what keep us growing, hence continuously looking for new colleagues to join and be part of our journey.

Job Title: Solutions Engineer
Location: Richmond, VA

Job Overview:

We are seeking a skilled Solutions Engineer with a background in telecommunications to join our team. The ideal candidate will play a crucial role in engaging with customers. You will collaborate closely with the sales team and internal technical teams to drive revenue growth and ensure successful implementation of our services. You will be a key component in ensuring customer success, and ensuring we can deliver real value for our customers. You’ll be focusing on customers within the Americas region (North, Central & South America).

What’s on your plate?

• Provide Pre-Sales engineering support to the sales team to understand customer needs, and define technical requirements to align with the Blue Wireless product set.
• Perform technical qualification of customer requirements against Blue Wireless capabilities.
• Act as a technical advisor during customer meetings, addressing questions and providing potential solution paths.
• Collaborate with clients to design solutions fit for customer business objectives.
• Collaborate deeply with the Sales team on the solution design, including assessing commercial viability of the service.
• Author and own technical proposals and documentation.
• Create and deliver compelling technical presentations and product demonstrations.
• Build and maintain strong relationships with key customer technical stakeholders.
• Effectively manage proof of concepts end-to-end.
• Champion the customer need internally to drive positive outcomes.
• Share industry knowledge and best practices with internal teams.
• Stay up-to-date on industry trends, emerging technologies, and competitive offerings.
• Provide training to sales teams on technical aspects of Blue Wireless products and services.
• Gather feedback from potential clients and communicate to the product development team for continuous improvement.

If you:

• Have a Technical Bachelor’s degree or relevant experience in Telecommunications or related technical field.
• Have a minimum of 2 years of experience in a pre-sales or technical sales role within the telecommunications industry.
• Are a self-starter and able to work effectively with minimum supervision
• Possess strong IP networking knowledge. (CCNA or equivalent knowledge is a minimum requirement).
  • Experience with Wireless technologies is considered a benefit.
• Have the ability to build good relationships with customers and colleagues.
• Can assess customer needs and propose suitable solutions.
• Have strong, proven, commercial acumen & ability to assess commercial viability of a solution.
• Have proven ability to work collaboratively with cross-functional teams, including sales, engineering and product development.
• Can convey technical concepts to non-technical stakeholders.
• Have excellent verbal and written communication skills.
• Are willing to travel domestically and internationally as required to support customer engagement.
• Experience working with Global Service Providers and large scale Enterprise WAN deployments is considered a benefit.
• Fluent business English is mandatory for this role, additional languages, especially Spanish & Portuguese are considered a benefit.

We want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process, but we are currently excited to have our employees experience our office culture as much as possible.

Blue Wireless (part of Wireless Logic Group) unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture we aim to reflect the world’s diverse voices both internally and externally to ensure success in our mission.