Solutions Engineer

Vividly, Inc.; Northern (KY); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Fully remote team

Home office stipend

Healthcare benefits

Flexible PTO

Job summary

Vividly, Inc. is seeking a Solutions Engineer to translate complex CPG challenges into compelling Vividly solutions. You’ll partner with Account Executives to understand trade promotions, deductions, forecasting, and finance workflows, and deliver tailored demonstrations across ERP-enabled environments.

This remote-friendly role emphasizes discovery, storytelling, and a structured handoff to implementation, enabling fast, customer-focused value realization.

Qualifications

• 3+ years in Solutions Engineering or similar customer-facing role in a B2B SaaS/CPG context.
• Experience solving complex business and financial workflows including trade promotions.
• Ability to understand ERP/data environments and communicate solutions clearly.

Responsibilities

• Lead discovery with Account Execs to map customer workflows and priorities.
• Deliver tailored demonstrations linking capabilities to real business outcomes.
• Collaborate with Sales, Solution Architecture, and IT to validate fit and dependencies.
• Provide structured handoffs to Implementation and Customer Success teams.

Skills

Solutions engineering

CPG industry knowledge

Strong communication

Business problem solving

Tools

ERP systems (NetSuite, SAP, MS Dynamics, Sage, QuickBooks)

Job description

Vividly is the leading modern trade promotion management (TPM) solution built by and for the consumer packaged goods industry. From campaign creation to deductions management and promotion measurement, we help brands manage every element of trade spend. With our easy-to-use platform and industry-leading experience, we pride ourselves on our ability to bring businesses to the next level.

Not familiar with trade promotion spend? That’s OK. Most people aren’t. It’s an $8 trillion dollar problem that is ripe for disruption by an innovative SaaS startup. In order to grow, consumer packaged goods (CPG) brands spend 20% of their topline revenue to get into retailers and promote their products within those retailers. The problem is that today 70% of those promotions are not ROI positive. This is because ROI is hard to track. The industry operates on emails, pdfs, and xls spreadsheets. At Vividly, we’re solving this massive problem with exciting tactics including AI, Machine Learning, and Fintech and adding value to everyone in the chain. Some of our customers include brands you may use and love - Liquid Death, Amy’s, and Perfect Snacks.

We’re looking for a Solutions Engineer who can bring deep CPG knowledge into the sales process and translate complex customer challenges into compelling Vividly solutions.

This role is ideal for someone who understands how CPG organizations actually operate, particularly across trade promotions, deductions, accounting, sales finance, or revenue management, and wants to apply that expertise in a technology environment.

You don't need to come in knowing every Vividly feature or having spent your career as a traditional Solutions Engineer. We can teach our product, technology, and demonstration methodology. What we're looking for is someone who can understand a customer's business quickly, ask the right questions, connect the dots across workflows, and communicate a solution with credibility.

What You'll Achieve

As a Solutions Engineer, you'll become an expert in Vividly and serve as a trusted solution partner throughout the sales process.

You’ll partner closely with Account Executives to understand how prospective customers manage trade today, uncover where their processes are breaking down, and demonstrate how Vividly can help them operate differently.

You’ll lead discovery and tailored demonstrations across workflows such as trade promotion planning, deductions, accruals, forecasting, reporting, and financial reconciliation. You’ll work with stakeholders across Sales, Accounting, Finance, Operations, and IT, adapting the solution story to what matters most to each audience.

You’ll also play an important role in setting customers up for successful onboarding. You’ll identify implementation considerations, integration dependencies, business requirements, and potential risks before Closed Won and ensure that context transfers cleanly into Solution Architecture and Implementation.

Beyond individual opportunities, you’ll help strengthen how Vividly sells by developing reusable solution stories, improving discovery practices, sharing CPG expertise across the organization, and bringing recurring customer needs back to Product and Customer Experience.

In This Role, You'll Help The Team:

• Lead business and solution discovery alongside Account Executives to understand customer workflows, pain points, priorities, and desired outcomes.
• Deliver compelling, tailored demonstrations that connect Vividly capabilities to real customer problems and business outcomes.
• Understand and solution across trade planning, deductions, accruals, forecasting, reporting, profitability, and related CPG workflows.
• Translate complex customer processes into clear future-state workflows within Vividly.
• Engage confidently with stakeholders across Sales, Accounting, Finance, Operations, IT, and executive leadership.
• Uncover requirements customers may not initially recognize by asking thoughtful questions and connecting processes across departments.
• Understand the customer’s broader technology and data environment, including ERP systems, retailer/distributor data, syndicated data, and other systems supporting trade.
• Partner with Integration Solutions Engineering when deeper technical discovery or integration feasibility validation is required.
• Identify implementation dependencies, potential solution gaps, risks, and customer readiness considerations before Closed Won.
• Partner with Sales to ensure proposed solutions and customer expectations align with Vividly's capabilities.
• Document key workflows, requirements, assumptions, decisions, and commitments so customers don't have to restart discovery after the sale.
• Partner with Solution Architecture on complex opportunities and provide a structured handoff after Closed Won.
• Stay current on Vividly capabilities, integrations, product releases, and relevant CPG industry trends.
• Bring recurring customer needs and market feedback back to Product, Customer Experience, and Sales.
• Help develop reusable demonstrations, discovery frameworks, solution patterns, and enablement that improve how Vividly sells.
• Serve as a CPG subject matter expert across the organization and help teammates better understand the operational realities of our customers.

You May Be A Good Fit For The Role If You:

• Have 3+ years of experience in Solutions Engineering, Solutions Consulting, or a similar customer-facing solution role, with CPG industry experience strongly preferred but not required.
• Have experience solutioning complex business, commercial, or financial workflows, with Trade Promotion Management experience considered a plus.
• Have experience discovering and solutioning complex business and financial workflows, with exposure to areas such as revenue, accounting, forecasting, payments, or financial reporting. CPG trade experience is a plus.
• Can quickly understand how a business operates, identify underlying problems, and recommend a better approach.
• Are a strong communicator who can make complicated workflows easy to understand.
• Are comfortable presenting to groups and engaging stakeholders with different levels of seniority and functional expertise.
• Can tell a compelling story rather than simply walk through product features.
• Are curious, consultative, and comfortable asking challenging questions when a customer's stated requirement may not solve the underlying problem.
• Have experience working with ERP systems such as NetSuite, SAP, Microsoft Dynamics, Sage, QuickBooks, or similar platforms.
• Have enough technical curiosity to understand integrations, APIs, data flows, and system dependencies without needing to be an engineer.
• Learn software quickly and are comfortable navigating and demonstrating complex SaaS applications.
• Can operate independently, move quickly, and adapt when requirements or priorities change.
• Are comfortable working in ambiguity and creating structure where processes are still evolving.
• Have strong judgment and know when to pull in Product, Integrations, Solution Architecture, or other SMEs.
• Want to have a foundational impact at a high-growth startup.

Previous experience as a Solutions Engineer, Solutions Consultant, Sales Engineer, Implementation Consultant, or with TPM/RGM technology is a plus but deep CPG expertise combined with strong communication, curiosity, and learning agility can be equally valuable.

How You'll Work

You'll work closely with Sales, Solution Architecture, Integrations, Product, Implementation, and Customer Success.

Our operating model is built around a simple principle: Solutions Engineering determines how Vividly can solve the customer's problem. Solution Architecture turns that solution into an executable implementation design.

During the sales process, you'll own the solution story, understanding the customer's business, validating fit, demonstrating the future state, and surfacing the requirements and dependencies that matter.

For highly technical requirements, you'll partner with Integration Solutions Engineering rather than being expected to independently architect every API or ERP integration. For complex implementation design, you'll bring Solution Architecture into the conversation early rather than waiting until after the deal closes.

Once a customer becomes a customer, you'll provide a structured handoff so the onboarding team understands what was sold, why it was designed that way, what matters most to the customer, and what risks or dependencies have already been identified.

The goal is simple : win the right customers, design the right solution, and make Closed Won feel like a continuation of the customer journey - not a restart.

Compensation Range:

Base salary: $100,000 - $130,000 per year

On-Target Earnings (OTE): $180,000 per year

This information reflects the anticipated base salary range for this position, based on current national and/or regional market data. Minimums and maximums may vary by geography. Individual pay will be determined by factors such as skills, experience, and role relevance. In addition, for this role you will be eligible for On-Target Earnings (OTE): the total compensation you can expect if you achieve 100% of your sales targets (base salary + commission/bonus). Actual earnings may vary depending on performance and other factors.

Why Choose Vividly?

We are committed to succeeding as a fully remote team, empowering you with the flexibility to thrive, no commute required. Every Vividly team member receives a stipend upon hire to help create a comfortable, productive home office.

Vividly days off & flexible PTO

For most USA holidays that fall on a Monday or Friday, we turn it into a 4 day weekend! Vividly also offers Flexible Time Off (and we really mean it) to help prevent burn out and fuel creativity.

• Healthcare, Dental and Vision - We cover 100% of your monthly premiums and 50% of all dependents
• 401(k) - With a 3% employer contribution
• Weekly $20 Sharebite Meal Stipend - For every meal you purchase, they donate a meal through Feeding America!
• Monthly $50 Wellness Reimbursement
• Monthly $200 Remote Work Stipend

Commitment to our values - The Vividly Code

• Kind Ambition -We push boundaries with empathy and integrity
• Keep It Real - We are transparent, honest, and authentic
• Customer Love - We act as trusted advisors to our customers
• Own It - We take responsibility and drive outcomes
• Urgency Wins - We move quickly and focus on impact
• Pull Together - We collaborate to win as a team