Solutions Engineer

Darktrace; New York (NY); On-site; USD 110,000 - 190,000; Full time

Benefits offered by this job

23+ days holiday

Birthday day off

Pension with employer contribution

Private medical insurance

Life assurance 4x salary

Employee Assistance Programme

Cycle to work

Job summary

Darktrace is seeking a Solutions Engineer on the Acquisition Team to partner with Account Executives and drive the technical sales process from discovery through evaluation, solution design, and business justification.

In this customer-facing role, you will translate cybersecurity risks into measurable outcomes across network, cloud, and hybrid environments, lead demos, and collaborate with Sales, Product, Engineering, and Customer Success to accelerate deals.

Qualifications

• Bachelor’s degree or higher preferred (or equivalent experience).
• Experience in pre-sales/solutions engineering in cybersecurity or SaaS.
• Ability to design solutions, run demos/PoCs, and influence diverse stakeholders.
• Experience with SOC tools (SIEM, SOAR, EDR/XDR) and hybrid environments.
• Strong knowledge of networking, cloud, and security architectures.

Responsibilities

• Partner with Account Executives to drive net-new business and lead the technical sales process from discovery through evaluation, solution design, and business justification.
• Serve as a trusted advisor, uncovering customer challenges, align Darktrace’s AI-powered platform to their needs, and demonstrate measurable security and business outcomes.
• Translate complex cybersecurity risks into clear impact across network, cloud, and hybrid environments.
• Lead all technical aspects of new business deals from discovery to close, owning momentum and progression at each stage.
• Build early credibility with Security, IT, and Cloud stakeholders.
• Drive technical win strategy and guide solution validation.
• Align solutions to SOC workflows (triage, investigation, response).
• Lead structured discovery aligned to MEDDPICC, identifying pain, impact, and urgency.
• Translate requirements into solution designs aligned to ROI and business outcomes.
• Architect scalable solutions across Darktrace’s platform (Network, Email, Cloud, Identity, Endpoint, ASM, PEM, IRR).
• Advise on deployments, integrations (SIEM, SOAR, EDR), and visibility (SPAN/TAP, APIs).
• Clearly communicate trade-offs (performance, cost, coverage).
• Ensure solution design supports fast deployment and meaningful evaluation outcomes.
• Deliver high-impact demos and technical storytelling to SOC teams, leaders, and executives.
• Translate complex cybersecurity concepts into clear, outcome-driven narratives for both technical and executive audiences.
• Handle objections and position against competitors.
• Partner with AEs to qualify opportunities, mitigate risks, and progress pipeline.
• Collaborate with Sales, Product, Engineering, and Customer Success to resolve blockers and accelerate deals.
• Share market feedback to improve product and go-to-market strategy.

Skills

Networking knowledge

Cloud security architectures

Communication skills

Consultative selling

Business acumen

AI certifications (plus)

Education

Bachelor’s degree or higher

Tools

SIEM

SOAR

EDR/XDR

Job description

• As a Solutions Engineer on the Acquisition Team, you will partner with Account Executives to drive net-new business and lead the technical sales process from discovery through evaluation, solution design, and business justification
• In this customer-facing pre-sales role, you will serve as a trusted advisor, uncovering customer challenges, align Darktrace’s AI-powered platform to their needs, and demonstrate measurable security and business outcomes
• Through technical discovery, solution architecture, and value-driven storytelling, you will translate complex cybersecurity risks into clear impact across network, cloud, and hybrid environments
• Lead all technical aspects of new business deals from discovery to close, owning momentum and progression at each stage
• Build early credibility with Security, IT, and Cloud stakeholders
• Drive technical win strategy and guide solution validation
• Align solutions to SOC workflows (triage, investigation, response)
• Lead structured discovery aligned to MEDDPICC, identifying pain, impact, and urgency
• Translate requirements into solution designs aligned to ROI and business outcomes
• Architect scalable solutions across Darktrace’s platform (Network, Email, Cloud, Identity, Endpoint, ASM, PEM, IRR)
• Advise on deployments, integrations (SIEM, SOAR, EDR), and visibility (SPAN/TAP, APIs)
• Clearly communicate trade-offs (performance, cost, coverage)
• Ensure solution design supports fast deployment and meaningful evaluation outcomes
• Deliver high-impact demos and technical storytelling to SOC teams, leaders, and executives
• Translate complex cybersecurity concepts into clear, outcome-driven narratives for both technical and executive audiences
• Handle objections and position against competitors
• Partner with AEs to qualify opportunities, mitigate risks, and progress pipeline
• Collaborate with Sales, Product, Engineering, and Customer Success to resolve blockers and accelerate deals
• Share market feedback to improve product and go-to-market strategy

Benefits

• Active social and charity initiatives including our matched charitable giving scheme and employee recognition scheme
• 23 days paid holiday plus UK bank holidays, increasing to 25 days after two years’ service
• Additional birthday day off
• Salary Sacrifice pension scheme with 4% employer contribution and minimum 5% employee contribution
• Optional BUPA private medical insurance for you and your immediate family
• Life assurance with a benefit of 4x your annual basic salary
• Employee Assistance Programme offering both on-line and telephone support and resources to you and your family
• Cycle to work scheme

• Strong knowledge of networking, cloud (AWS/Azure/GCP), and security architectures
• Strong communication, consultative selling, and business acumen
• Relevant Cloud, Security, and/or AI certifications are a plus
• Bachelor’s degree or higher preferred (or equivalent experience)
• Fundamental understanding of AI technologies (LLM, ML, NLP)
• Background in pre-sales/solutions engineering in cybersecurity or SaaS with a track record of supporting net-new business
• Ability to design solutions, run demos/PoCs, and influence diverse stakeholders
• Experience with SOC tools (SIEM, SOAR, EDR/XDR) and hybrid environments
• Operates with urgency, ownership, and a bias for execution