Solutions Engineer

Okta; New Orleans (LA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Support for well-being

Opportunities for social impact

Talent development and community connection

Job summary

Okta is seeking a Solutions Engineer to enhance customer understanding of our Identity Platform. The role focuses on driving technical solutions and demonstrating product value in a customer-facing capacity.

The ideal candidate will have over 5 years of pre-sales engineering experience in SaaS, strong communication skills, and hands-on experience in web and mobile technologies. The position will require some travel and the ability to engage with clients effectively.

Qualifications

• 5+ years of pre-sales engineering experience selling SaaS products.
• Ability to communicate complex technical ideas quickly.
• Hands-on web and mobile development experience.

Responsibilities

• Support the sales team as a technical and domain expert.
• Understand customer challenges and provide relevant demonstrations.
• Plan and deliver Proof of Concepts for customers.

Skills

Pre-sales engineering experience selling SaaS products

Technical communication skills

Experience with network security protocols

Web/mobile/backend development experience

Understanding core security concerns

Exceptional communication skills

Education

Bachelor’s degree in Engineering, Computer Science, MIS

Job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real‑world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career‑defining work. We’re all in on this mission.

The Solutions Engineering Team

Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation. They use presentations, email, phone, and social media to connect with customers virtually and in‑person. They build and deliver sales presentations and customized product demonstrations to educate developers, product managers, and C‑level executives on best practices during their cloud security journey. They empathize with customers, ask clarifying questions, and present solutions that address technical needs. Okta’s Engineers combine technical acumen with business insight, advising a diverse set of customers on the value of using Okta’s Identity Platform.

The Solutions Engineer Opportunity

Reporting to the Senior Manager, Solutions Engineering, the Solutions Engineer is a functional business consultant with a passion for technology and the advanced ability to develop, position, and demonstrate product‑specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you'll be doing

• Work alongside the sales team as the technical and domain expert for a customer‑facing sales team to help customers understand the value of Okta’s solutions.
• Understand customer challenges and business issues and provide product demonstrations that align solutions with customer needs.
• Answer product feature and technical questions from customers, partners, and Okta colleagues.
• Plan and deliver Proof of Concepts for customers with complex use cases, collaborating with other Okta engineering teams as needed.
• Provide feedback to product management about product enhancements that can address customer needs and add value.
• Share and learn best practices and reusable assets with other Solutions Engineers to enhance team quality and efficiency.
• Stay current on competitive analysis and market differentiation.
• Support marketing events including executive briefings, conferences, user groups, and trade shows.

What you'll bring to the role

• 5+ years pre‑sales engineering experience selling SaaS products.
• A passion for serving customers, demonstrated in a customer‑facing role such as consulting, support, or pre‑sales.
• An ability to quickly communicate complex technical ideas, ideally on the fly using a whiteboard.
• Experience with at least one standard network security protocol (e.g., OAuth, OAuth2, SAML, LDAP).
• Hands‑on experience in web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP‑based real‑time communications.
• Understanding of core security concerns within typical applications (password hashing, SSL/TLS, encryption at rest, XSS, CSRF).
• Exceptional communication skills.
• Confidence dispensing knowledge to highly skilled and experienced audiences.
• Typically 25% travel.
• Preferred: Bachelor’s degree in Engineering, Computer Science, MIS, or comparable field.

Benefits and Total Rewards

• Supporting Your Well‑Being
• Driving Social Impact
• Developing Talent and Fostering Connection + Community

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding, please use this Form to request an accommodation.