Senior Solutions Engineer - Strategic

Okta; Dallas (TX); On-site; USD 252,000 - 308,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k)

Flexible spending account

Paid leave, including PTO and parental leave

Job summary

Okta is seeking a Solutions Engineer in Dallas, TX, who will play a critical role in customer engagement throughout the development lifecycle. Ideal candidates will have strong technical skills, especially in cloud security, and the ability to communicate effectively with a variety of stakeholders.

The position entails working closely with customers to understand their requirements, delivering proof of concepts, and creating educational content. Ideal candidates will have at least 5 years of pre-sales engineering experience and a passion for customer service.

Qualifications

• 5+ years pre-sales engineering experience.
• Experience in customer-facing roles like consulting or support.
• Ability to quickly communicate complex ideas around technical topics.
• Experience with network security protocols (OAuth, SAML, LDAP).

Responsibilities

• Support the sales team in educating customers on Okta's capabilities.
• Understand and communicate customer requirements effectively.
• Deliver complex proof of concepts alongside engineering teams.
• Craft technical content and prepare demos for implementations.
• Communicate customer needs to product and engineering teams.

Skills

Customer service passion

Communication of complex ideas

Experience with security protocols

Hands-on development experience

Understanding of application security

Excellent communicator

Education

Bachelor's degree in Engineering, Computer Science, or comparable field

Job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real‑world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Position Description

Solutions Engineers at Okta are involved in all stages of the customer's development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C‑level executives) on the best ways to cloud security technology. We believe in Okta's Solutions Engineers empathize with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and are looking for a career where you can utilize both. As a Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of customers on what is possible using Okta's Identity Platform.

Job Duties and Responsibilities

• Support the sales team in helping customers understand what they can achieve with Okta
• Understand customer requirements and communicate the business value of solving technology problems using cloud technology
• Execute the delivery of POCs for customers that have more complex use cases, collaborating with other Okta engineering teams as needed
• Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies
• Prepare demos and proof of concepts to demonstrate various use cases for Okta's Platform
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales

Required Skills

• 5+ years pre‑sales engineering experience.
• A passion to serve the customer, which has played out in some customer‑facing role like consulting or support, ideally solutions engineering.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly at a whiteboard.
• Experience with at least one standard network security protocol (e.g., OAuth, OAuth2, SAML, LDAP).
• Hands‑on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP‑based real‑time communications.
• Understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
• Excellent communicator.
• Confident dispensing knowledge to a highly skilled and experienced audience.
• Typically 10–25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

Compensation and Benefits

Minimum OTE of $XXX/year + equity + benefits (Colorado only).

Annual OTE range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington: $193,000 – $280,000 USD.

Benefits include health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave).

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.