Solutions Consultant (Cyber Security) (Fully Remote)

Immersive; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

Immersive provides the Immersive One platform, a cyber resilience solution that helps organizations test and prove the security of people, AI, and workflows under realistic pressure. Founded in 2017, the company has grown to over 300 employees globally, with over $180 million in funding, and is trusted by 30% of the Fortune 100.

Immersive seeks a Customer Onboarding and Adoption specialist to deliver tailored product demonstrations, guide customers through free trials, and coach during the first

Responsibilities

• Deliver product demonstrations tailored to prospect use cases, built on qualification from Sales.
• Rank solution fit to guide Sales investment and set up in-platform free trials with coaching.
• Answer technical questions and flag blockers early.
• Run kick-off sessions and deliver contained onboarding within a strict two-month window.
• Provide light-touch integration guidance, directing customers to documentation and standard connectors.
• Conduct month-one and month-two check-in and coaching sessions using the digital academy.
• Deliver one-to-many activities such as webinars, workshops, and Cyber Digital Bootcamps.
• Support phased migration of Standard customers to Immersive One Core with repeatable content.
• Re-engage on expansion signals using the same light demo and trial-coaching motion.

Job description

• Deliver product demonstrations tailored to prospect use cases, built on qualification from Sales.
• Rank solution fit to guide Sales investment and set up in-platform free trials with coaching.
• Answer technical questions and flag blockers early.

Customer Onboarding (First 60 Days):

• Run kick-off sessions and deliver contained onboarding within a strict two-month window.
• Provide light-touch integration guidance, directing customers to documentation and standard connectors.
• Conduct month-one and month-two check-in and coaching sessions using the digital academy.

Adoption and Migration at Scale:

• Deliver one-to-many activities such as webinars, workshops, and Cyber Digital Bootcamps.
• Support phased migration of Standard customers to Immersive One Core with repeatable content.
• Re-engage on expansion signals using the same light demo and trial-coaching motion.

Immersive

Immersive provides the Immersive One platform, a cyber resilience solution that helps organizations test and prove the security of people, AI, and workflows under realistic pressure. Founded in 2017, the company has grown to over 300 employees globally, with over $180 million in funding, and is trusted by 30% of the Fortune 100.