Solutions Consultant, Commercial

Outreach; New York (NY); Remote; USD 115,000 - 140,000; Full time

Job summary

Outreach is seeking a Solutions Consultant in New York (remote) to drive business impact through expert guidance on their AI Sales Execution Platform. Ideal candidates will leverage their customer-facing experience to collaborate closely with sales and create tailored solutions, enhancing revenue processes for industry-leading clients.

Benefits

Flexible time off

401k retirement plan

Generous medical, dental, and vision coverage

Parental leave program

Employee referral bonuses

Diversity and inclusion programs

Qualifications

• 1-3 years' experience in a customer-facing role (SC, AE, SDR, CSM, etc.)
• Excellent presentation skills and the ability to deliver engaging demonstrations.
• Inquisitive nature to unearth pain points and elicit new ideas.

Responsibilities

• Act as a subject matter expert on the Outreach platform.
• Collaborate with Sales for customer business process discovery.
• Ensure communication of customer needs to onboarding teams.

Skills

Communication

Problem Solving

Presentation Skills

Inquisitive

Job description

Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6,000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market.

Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io.

About the Team

The Solutions Consulting team is an integral part of the Outreach Go-To-Market function. We focus on driving real business impact for prospects by being both technology and domain experts. We are expected to understand our prospect’s challenges and objectives - then guide them toward lasting solutions. We do this by partnering with other functions, internally (professional services, product, engineering, success, marketing) and externally (partners).

Location: New York, NY - this role will be remote in NYC.

Your Daily Adventures Will Include

• Becoming and acting as a subject matter expert on the Outreach platform and acting as a trusted advisor to both customers and internal teams
• Partner and collaborate with Sales to identify customer and prospect selling tools, business processes, opportunities and risks through in-depth discovery
• Helping qualify opportunities through in-depth discovery of customer and prospect business processes in order identify opportunities and risks that need to be addressed during the sales process
• Participate in product demonstrations highlighting Outreach's business value
• Understanding goals and value propositions for various stakeholders within customer organizations
• Ensuring effective communication of customer and prospect pains and requirements to Outreach’s onboarding and implementation teams
• Building industry credibility through continuous learning of new sales trends & technology from blogs, podcasts, and other industry publications
• Collaborating with Product, Customer Success, and other Outreach teams to build a better company and platform for our customers
• Sharing your product and selling knowledge with other Outreach teams, helping them strengthen their own skills, and better support our customers and prospects

Our Vision of You

• Experience – You have 1-3 years' experience in a customer-facing role (SC, AE, SDR, CSM, etc.)
• Inquisitive – You ask thoughtful questions resulting in meaningful insights; you probe in a way that leads people to step outside their mindset; you unearth pain points and elicit new ideas
• Problem Solver – You are able to translate customer use cases and business goals into scalable, and value-based solutions
• Excellent Presentation Skills – You can deliver engaging demonstrations, drawing on customer examples and industry insights to highlight business value for a diverse range of stakeholder personas

$115,000 - $140,000 a year

Compensation for this role is comprised of an annual base salary and a variable component, ranging between $115,000 - $140,000 OTE (On an 70/30 split). You may also be offered incentive compensation, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.

#LI-AM1

Why You’ll Love It Here

• Flexible time off

• 401k to help you save for the future

• Generous medical, dental, and vision coverage for full-time employees and their dependents

• A parental leave program that includes options for a paid night nurse, and a gradual return to work

• Infertility/ assisted reproductive services benefit

• Employee referral bonuses to encourage the addition of great new people to the team

• Snacks and beverages in the Office, along with fun events to celebrate

• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.